Automotive Sales Consultant - Dundee, United States - Piemonte Chevrolet

Piemonte Chevrolet

Verified Company

Dundee, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title:
Automotive Salesperson

Summary
Sell/Lease New and pre-owned vehicles at Dealership gross profit, volume, and customer satisfaction standards.

Essential Duties

Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance with dealership policies.
Utilizes dealership sales control and followup systems.
Attends product and sales training courses as requested by sales manager.
Keeps uptodate on new products and services within the industry.
Maintains an owner followup system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Conducts business in an ethical and professional manner.
Satisfies the transportation needs of vehicle purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws which govern retail automobile sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Stays informed of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to Finance Manager, along with properly completed paperwork (insurance information, trade title etc.).
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post delivery items, tag/title work, "weowes" and special requests to be sure that all customer expectations are met.
Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance.
Other tasks as assigned.

Education and/or Experience

No prior experience or training.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations