Csrc Intake Specialist - Gilbert, United States - Jewish Family & Children's Service

Jewish Family & Children's Service
Jewish Family & Children's Service
Verified Company
Gilbert, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:

  • Jewish Family and Children's Service's (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley._

Intake Specialist - Customer Service Referral Center:

The CSRC Intake Specialist receives calls from people seeking behavioral health and/or medical services, verifies eligibility for the services, and schedules initial intake appointments.


Responsibilities:


  • Receives incoming calls; determines whether requested services are available through JFCS; determines availability of funding source to support requested services.
  • Schedules client intake appointments, verifies funding source data and obtains required authorizations.
  • Creates Referral Demographic documents in NextGen EHR.
  • Enters information into the tracking program.
  • Remains aware of agency intake capacity limits and assists clients with accessing appropriate outside resources during those times when JFCS intake services may be closed or limited.
  • Performs other related job tasks or responsibilities as assigned.

Qualifications:

  • High School diploma or GED
  • Bilingual in Spanish & English; both spoken and written. _Pay Differential offered._
  • Previous customer service or call center experience desirable.
  • Must receive/maintain DPS fingerprint clearance.

Benefits of Working with JFCS:


  • Bonus Programs for both fulltime and parttime employees.
  • Generous Employee Referral Bonuses up to $1,500 for both the newhire and the referring employee.
  • FREE Primary HealthCare to all employees and every member of their household, regardless of relationship.
  • Flexible Scheduling and Telehealth Flexibility for many positions.
  • 401(k) Retirement Plan, with Company Match
  • We offer tuition and clinical license reimbursement.
  • Numerous professional development and career growth opportunities.
  • Generous paid time off / sick time allocations
  • Comprehensive Employee Benefits package, including medical, vision, dental, & more.
  • Wellness Coaching
  • Employee Assistance Program
  • Eligibility for Loan Forgiveness Programs in many positions.
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