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    Workplace Receptionist - Chicago, United States - Bee Talent Solutions

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    Description
    Reception serves as the first point of contact for employees, visitors, and vendors. This includes and not limited to:
    • Greet, direct, and sign-in office visitors.
    • Develop strong relationships with office employees and leadership.
    • Proactively communicate office updates to employees.
    • Manage the building visitor log for both internal and external visitors.
    • Handle incoming and outgoing mail and packages.
    • Collaborate with the Chicago Workplace Site Manager and the Physical Security, Health, and Safety team to maintain site security and safety.
    • Report security and safety issues and assist with inspections, evacuation, and safety training.
    • Manage inventory, issuance, and tracking of temporary access badges.
    • Create access badges for new employees and maintain an accurate badge log.
    • Conduct periodic badge audits for the office.
    • Coordinate with building property management to update employee access lists.
    • Obtain CPR, AED, and First Aid certification (training provided).
    • Participate in office safety drills and emergency preparedness.
    • Work closely with the Chicago Workplace Site Manager on administrative tasks.
    • Assist with inventory management and office supply ordering.
    • Support employee productivity by directing them to internal resources and tools.
    • Assist Site Manager with event setups and conference room bookings.
    • Prepare conference rooms for meetings, both in-person and virtual.
    • Provide assistance on Workplace projects as time allows.
    • Support on-site vendors with access and assistance.
    • Maintain the appearance and organization of the lobby and office space.
    • Conduct research projects as needed.


    Qualifications and Skills:
    • Working knowledge of Mac OSX.
    • Experience in hospitality, customer service, or employee experience preferred.
    • Strong attention to detail required.
    • Ability to multi-task and pivot quickly in a fast-paced environment.
    • Strong organizational and time management skills.
    • Must have a high level of professionalism with a strong customer focus.
    • Excellent verbal and written communication skills.
    • Proficiency with G Suite.
    • Strong social skills and a positive attitude.
    • Outstanding organizational and problem-solving skills.
    • First Aid and CPR certifications from an accredited provider (e.g., Red Cross, AHA).


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