Server - Chicago, United States - Kindling: Downtown Cookout & Cocktails

Description

Kindling features a large wood-burning grill and wood-fired rotisserie that serves as the hearth and the heart of the restaurant's main floor.

The kitchen is led by
James Beard winning chef, Jonathon Sawyer We are hiring for both Lunch & Dinner shifts.

Servers are responsible for exceeding guests' expectations by providing efficient, friendly guest service.

Teamwork, enthusiasm, strong food and beverage/wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Essential Functions:

• Provide efficient, friendly guest service to a 58 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties:

• Ensure the overall guest experience exceeds expectations and anticipate guests' needs
• Greet guests with a warm, sincere smile
• Use tact and good judgment when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Loyalty Rewards, Gift Card and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

Qualifications, Education & Behavior:

• Must be at least 21 years old
• Have a minimum of 1 year serving experience
• Ability to work quickly while maintaining safety standards and procedures
• Active social media presence
• Ability to work daytime and nighttime shifts that may last into the later hours of the night
• Weekend availability is necessary
• Ability to work a consistent schedule at least 4 days per week

WHY THIS IS A CAREER & NOT JUST A JOB

• Benefit Packages (Medical, Dental and Vision) with employer subsidy
• Competitive Pay and 401K + Match
• Paid Time Off (Salary), Paid Sick Leave and Paid Parental Leave
• Monthly Food + Beverage Perks at all of our establishments
• Quarterly Bonus Program (Salary)

Our company is growing rapidly and we always prefer to develop our Leadership from within

Visit our Group Page:
The Fifty/50 Restaurant Group

More detail about Kindling:
Downtown Cookout & Cocktails part of The Fifty/50 Restaurant Group