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Chadds Ford

    Front Desk Rep-Per Diem - Chadds Ford, United States - Surgery Partners

    Surgery Partners
    Surgery Partners Chadds Ford, United States

    1 week ago

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    Description

    ADMISSION RESPONSIBILITIES:

    • Admits patients to the Facility following the established policies and procedures.
    • Collect patient out of pocket responsibilities at the time of check in and sign off on daily receipts.
    • Assembles patient medical record forms and prepares patient identification.
    • Provides pertinent information to the patient's family in the waiting area according to policies and procedures.
    • Answers telephone courteously and in a quiet, pleasant voice.
    • Maintains and protects each patient's right to confidentiality.
    • Identifies emergencies and initiates appropriate response.

    SCHEDULING RESPONSIBILITIES:

    • Working under the oversight of the Director of nursing considers priorities and special needs when scheduling surgical procedures.
    • Maintains schedule according to policies on nursing and anesthesia staff availability, patient needs and physician's block time.
    • Coordinates schedule in a manner to minimize conflict, and adjusts schedule as appropriate.

    MEDICAL RECORD RESPONSIBILITIES:

    • Check each medical record for completeness.
    • Performs release of information functions as necessary, per facility policy, state and federal regulations, and HIPAA guidelines.
    • Maintain a log of record requests received, processed, and mailed out.
    • Assist Medical Staff with completion of medical records.

    GENERAL BUSINESS OFFICE RESPONSIBILITIES:

    • Cross train as required to assist with overflow responsibilities.
    • Exhibit flexibility in work schedules and assigned tasks.
    • Maintains minimal error rate.
    • Participates in group meetings and/or various committees.
    • Makes suggestions on workflow improvements.
    • Notifies Business Office Supervisor of any issues.
    • Maintains a positive attitude toward their position and responsibilities.
    • Other duties and project work as requested.
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