Employee in customer service - Florien, United States - Skyline Enterprises

Skyline Enterprises
Skyline Enterprises
Verified Company
Florien, United States

1 week ago

Savannah Johnson

Posted by:

Savannah Johnson

beBee Recruiter
Description
Who we are


We, the Building Material Sales Company (BMSC GmbH), are a young e-commerce and marketplace company based in Itzehoe with a second location in the district of Rastatt.

Our core business is trading in the areas of lifestyle, do-it-yourself, living, and garden products. We sell clever and trendy products on various online marketplaces and our own online shops in the EU.

To further expand our constantly growing customer service team, we are looking for you at our second location near Rastatt as

Customer Service Representative (m/f/d)

What we offer
An open company culture where everyone can contribute and make decisions
Ergonomic workplace and the option to work remotely
High influence on shaping your own work processes
Excellent opportunities for personal development and further education
Above-average, performance-based compensation
30 days of vacation with spontaneous approval
A canteen as well as free coffee and water in the office
Your tasks

As the first point of contact on the phone, you are there to support our customers and answer their questions to the best of your ability.

You handle inquiries via email and various online marketplaces.

When it comes to questions about orders and our products, you are there to assist our customers with your knowledge and helpfulness.

You are responsible for independently processing complaints and returns.
You act as the interface between our
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