Service Dispatcher - Commack, United States - EPIC Mechanical Contractors, LLC
EPIC Mechanical Contractors, LLC
Commack, United States
Verified Company
2 weeks ago
Description
Coordinate and schedule HVAC service calls and installations.- Dispatch technicians to service locations based on priority, location, and skillset.
- Maintain accurate records of service calls, technician availability, and customer information.
- Communicate effectively with customers, technicians, and other team members.
- Monitor and track technician progress to ensure timely completion of service calls.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Input labor hours and material against the job for invoicing purposes
- Review technician tickets and request parts from vendors based on needs of technicians/completed work ticket
Pay:
$40, $60,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Dispatching: 1 year (required)
Ability to Commute:
- Commack, NY required)
Work Location:
In person
