- Demonstrable analytical and technical aptitude with focus on identifying and alleviating the root
- Exceptional customer relationship management and service skills: customer-focused; sees problems from the customer's perspective.
- Ability to effectively communicate technical issues to technical and non-technical audiences
- Strong leadership, management, and organizational skills with a high comfort level in both
- High emphasis placed on professionalism, efficiency, and a positive attitude.
- Tolerance for ambiguity.
- Ability to work with minimal supervision.
- Demonstrates commitment to working in a diverse workplace and to building a pluralistic
- Annual participation in professional development; focuses on acquiring, improving, and applying technological and other skills that are essential to achieving the goals of the University.
-
Kiewit Corporation Rochester, United StatesRequisition ID: · Job Level: Senior Level · Home District/Group: Kiewit Infrastructure Engineers · Department: Design Engineering · Market: Marine · Employment Type: Full Time · Position Overview · At Kiewit, we are constantly enhancing our processes, performance, and visi ...
-
Director of Information Technology
6 days ago
CPS Recruitment Rochester, United StatesIT Director · $135-155K DOE · Join a dynamic team in Rochester, NY as the IT Director. This company offers exceptional benefits and a flexible work environment where you can shape the IT landscape. We're seeking a visionary IT Director to lead and innovate technology infrastru ...
-
Systems Administration Manager
3 weeks ago
Eastman Kodak Company Rochester, United StatesAs a member of Eastman Kodak's IT leadership team, the IT Manager- Systems Administration plays a critical role in ensuring the smooth operation, security, and scalability of Kodak's technology infrastructure. The IT Manager is responsible for IT server and storage management and ...
-
Help Desk Team Lead/System Administrator
1 week ago
YOUNG MENS CHRISTIAN ASSOCIATION OF ROCHESTER Rochester, United StatesJob Type · Full-time · Description · $59,000-$62,000 annually plus generous benefits · Under the director of the Director of IT, the Help Desk Team Lead will be primarily responsible for overseeing all Help Desk requests related to the YMCA's network infrastructure (LAN, WAN and ...
-
Director of information technology
5 days ago
CPS Recruitment Rochester, United StatesIT Director · $135-155K DOE · Join a dynamic team in Rochester, NY as the IT Director. This company offers exceptional benefits and a flexible work environment where you can shape the IT landscape. We're seeking a visionary IT Director to lead and innovate technology infrastructu ...
-
IT Manager
2 weeks ago
Kodak LTD. Rochester, United StatesRole Overview · As a member of Eastman Kodak's IT leadership team, the IT Manager- Systems Administration plays a critical role in ensuring the smooth operation, security, and scalability of Kodak's technology infrastructure. The IT Manager is responsible for IT server and stora ...
-
University of Rochester Rochester, United StatesGENERAL PURPOSE: · To provide on-site leadership and management of the overall operations of the Clinical Materials Services Unity (CMSU), consisting of approximately 15 team members, with two Directors (Director Operations and Director Quality Assurance) and the clinical trials ...
-
IT NEW SALES Consultant
12 hours ago
ComTec Solutions Rochester, United StatesJob Description · Description: · Benefits of working for us: · Competitive salary · Relaxed Company Culture · Generous Vacation Allowance · Health/Dental/Vision Insurance · Flu Shots · Life Insurance · Long and Short Term Disability Insurance · Investment in Professional Developm ...
-
Asst Dir, Psychiatry Pgm Admin
1 week ago
University of Rochester Rochester, United StatesOpening · Full Time 40 hours Range URG 114 Psychiatry SMH Ambulatory Svcs · Schedule · 8 AM-4:30 PM · Responsibilities · GENERAL PURPOSE: · The Director of Strong Minds (Adult Ambulatory Mental Health and Wellness) serves as a member of the Department of Psychiatry Ambulatory Lea ...
-
Asst Dir, Psychiatry Pgm Admin
1 week ago
University of Rochester Rochester, United StatesGENERAL PURPOSE: · The Director of Strong Minds (Adult Ambulatory Mental Health and Wellness) serves as a member of the Department of Psychiatry Ambulatory Leadership Team and the Community Division Leadership Team. The Clinic al Director, in collaboration with the Medical Direct ...
-
Mgr, Clinical Administration
1 week ago
University of Rochester Rochester, United StatesGENERAL PURPOSE: · The Clinical Director for Adult Ambulatory Mental Health and Wellness serves as a member of the Department of Psychiatry Ambulatory Leadership Team and the Community Division Leadership Team. The Clinical Director, in collaboration with the Medical Director of ...
-
Center Medical Director
1 week ago
CSL Behring LTD Rochester, United StatesServes as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monit ...
-
Center Medical Director
1 week ago
CSL Plasma Rochester, United StatesServes as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monit ...
-
IT Systems Engineer
2 hours ago
ComTec Solutions Rochester, United StatesJob Description · Description: · JOB SUMMARY: · The IT Systems Engineer's role ensures the stability, integrity, and efficient operation of Enterprise-Class IT Systems both internally and externally with our customers. This is achieved by monitoring, maintaining, supporting, and ...
-
Transitional Care Medicine Division Director
2 weeks ago
University Of Rochester Rochester, United StatesJob Overview: · The University of Rochester Medical Center (URMC), Departments of Pediatrics and Medicine are seeking a Division Director for the Division of Transitional Care Medicine. The Division Director is responsible for the overall direction and success of the division in ...
-
Principal Software Engineer
5 days ago
Casana Corp Rochester, United StatesPrincipal Software Engineer, Cloud and Infrastructure (Hybrid or Remote) · As a Principal Software Engineer in this role, you will be responsible for the definition and implementation of the Casana cloud solution architecture. You will partner closely with the Director of Engine ...
-
Radiolgy Technologist I-Inpt
3 weeks ago
University of Rochester Rochester, United StatesOpening · Time as Reported Grade 094 Imaging Childrens' Hospital · Responsibilities · GENERAL PURPOSE: · Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in com ...
-
Radiology Technologist 1, Inpt
3 weeks ago
University of Rochester Rochester, United StatesOpening · Full Time 40 hours Grade 094 Imaging Sciences-General X-Ray · Responsibilities · GENERAL PURPOSE: · Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining i ...
-
Director of IT
1 week ago
The Goodwin Group Rochester, United StatesTo Apply for this Job Click Here · We are one of the absolute best hospitality groups in growth mode and · are adding a · Director of IT · to our team · Are you looking to join an amazing team with a fresh, growing concept? · Would you like the autonomy to get the job done ...
-
Radiologic Technologist 1
1 week ago
University of Rochester Rochester, United StatesOpening · Full Time 40 hours Range URCA 210 Imaging Sciences-Ortho · Responsibilities · GENERAL PURPOSE: · Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in c ...
Director, IT Infrastructure - Rochester, United States - Nazareth University
Description
Posting DetailsPosition Information
Requisition Number
21267
Position Title
Director, IT Infrastructure & Security
Type of Staff Position
Exempt
If, Temporary begin date:
If Temporary, end date:
Department
Information Tech Services
Pay Rate
$95,742 - $129,534
Full-time/ Part-time
Full-time
Work Hours per Week
Full-time
Work Hours
Standard business hours.
Up to 3 days per week remote once fully onboarded.
Number of Weeks Per Year
52
Date Positon to be Filled
Title of Supervisor
Chief Information Officer
Job Description Details
Job Description Summary
Provides leadership for and oversees the operation of the universities technology infrastructure, ensuring that the environment is strategically designed and secured, as well as effectively maintained, monitored and enhanced.
Demonstrates a deep technical understanding of Nazareth's network, server, storage, voice, and endpoint components, and ensures that the campus infrastructure is functioning in a manner that meets or exceeds the needs of the faculty, staff and students.
Identifies new strategic opportunities, introduces new technical solutions, establishes standards, develops project plans, and recommends investment priorities to meet the strategic goals of the University while considering available financial resources.
Plans and implements the short and long-term infrastructure initiatives outlined in the Nazareth University Strategic Enterprise Technology Plan ( STEP ).
Managing a team of engineers and technicians, the Director plans and manages a portfolio of mission critical infrastructure systems including wired and wireless network; internet connectivity; virtual/physical server and storage environment; e-mail; desktop hardware, software, and communication tools; and voice communication technology.
Also responsible for data center planning and management, network documentation, monitoring and advanced support of the file server and end-user computing environment.
Provides insight and recommendations for innovative uses of emerging technologies on campus e.g. Virtual Reality, Augmented Reality, Artificial Intelligence / Robotics, etc.).Essential Functions
PRINCIPAL
ACCOUNTABILITIES
(Essential Functions):
Provides vision and hands-on technical leadership for the design, installation, upgrade and enhancement of Nazareth's core infrastructure and communication systems (data, voice, video), including the short- and long-term infrastructure initiatives outlined in the Strategic Technology Enterprise Plan.
Recommends and implements technologies and standards that best align with the University's strategic goals and available human and financial resources.
45%
Manages staff (team of approximately 4-5): Authority to hire, set goals and objectives, coach, mentor, develop, train, motivate and to manage performance including discipline and dismissal.
Manages staff to assure accountability and stewardship of campus resources (operational, financial, technology and human) in compliance with departmental goals and objectives and following all policies and procedures.
15%
Maintains in-depth understanding of the University's technical architecture, including the wired and wireless network; internet connectivity; virtual/physical server and storage environment; e-mail; desktop hardware, software and communication tools; voice communication technology; the campus-wide printing environment; ticketing, monitoring and deployment tools.
Stays informed of new technology developments and recommends ways in which the campus could benefit from the implementation of such technologies.
Provides strategic insight and recommendations for innovative uses of emerging technologies (e.g., Virtual Reality, Augmented Reality, Artificial Intelligence / Robotics, etc.) in Maker Space and other campus environments.
10%
Ensures that all production system platforms meet or exceed established performance levels, including availability, on-going maintenance, upgrades, and enhancements - with particular emphasis on mission-critical enterprise systems and applications.
Prepares annual plans and budget estimates for infrastructure projects and technology refreshes, including projects that may have single or multi-year implementation schedules.
Maintains relationships with external vendors and interacts with them to ensure effective resolution of operational issues. 2%
Oversees and facilitates the IT Change Management process. 2%
ADDITIONAL
ACCOUNTABILITIES:
Partners with the Technology & Media Service Desk Manager to ensure the provision of superior customer service in a collaborative, collegial and team-oriented environment, as well as the provision of accurate and timely operational metrics and communication to the Chief Information Officer and the campus.
Jointly responsible for inventory asset management with the Technology & Media Service Desk Manager, to ensure consistent and accurate physical inventory records are maintained throughout the technology asset lifecycle.
2%Collaborates with the Chief Information Officer and other
ITS
Managers to develop the IT Policy Framework and to formulate specific policies and standards related to infrastructure. 2%
Works with key team leaders to develop and enhance the project planning and budgeting process for IT initiatives. Attends meetings with various campus groups and Senior Administrators to develop a clear understanding and assessment of technology needs 2%
Other duties as assigned
Required Education, Experience, Technology Applications and Skills
REQUIRED
QUALIFICATIONS :
Bachelor's degree in Computer Science or a related field.
Must have a progressive track record of managing technical staff, technical infrastructure, complex projects, budgets and vendor relations.
At least 12+ years' directly relevant experience, including 7+ years of progressive management experience in a technology services environment and 12+ years of experience of software, hardware architecture/design including multi-tiered architectures, network and performance optimization
Experience in the following areas is essential: supervisory skills, staff management, staff development and coaching, budget development, project management, vendor management
Exceptional organizational skills and be able to attend to and prioritize projects.
Ability to successfully manage interpersonal working relationships. As appropriate, collaborate with staff in other units and divisions to achieve the goals of the University.
Strong written and verbal communication skills.
Handles confidential information sensitively and appropriately.
REQUIRED
COMPETENCIES :
Must demonstrate advanced competency level and/or aptitude pertaining to each essential function outlined, including:
Experience in
LAN
and
WAN
technologies, network design, network management etc. including demonstrated understanding of the
OSI
7 Layer Model.
Experience with Data Center design.
Experience in personal computer operating systems (imaging, desktop
deployments and replacements).
Experience with the Altiris Client Management Suite of applications (or similar), physical and virtual server management, Enterasys/Extreme Networks) or equivalent) wired & wireless technology (with demonstrated aptitude to quickly learn new tools/environments).
Experience with Windows and Apple desktop and server operating systems,SAN
technology, Active Directory,
SQL
servers, virtual server technology and backup and retrieval applications.
Experience with fault tolerance systems and disaster recovery plans.
Experience working in a multi-platform and multi-device environment including
but not limited to PCs, Macs, tablets, interactive white boards, networked and standalone copiers and printers, projectors, personal computing devices (e.g. smartphones, iPads, etc.)
PREFERRED
QUALIFICATIONS :
Master's Degree is preferred but not required.
Additional technical certifications (e.g.
CCNA ;
CCNP ;
ITIL ;
MCSE ) are a plus.
RFP / RFQ
writing and reviewing, creating statements of work, defining project scope definitions, performing bid reviews and acceptance, negotiating contracts for maintenance and service are a plus.
Manages staff (team of approximately 4-5)
Physical Requirements
Must be able to work in a typical office environment that requires some lifting (30 lbs), sitting for extended periods, working at a computer and navigating the campus for various events.
Equipment to be usedVarious computer / networking hardware and software, including:
Network design, configuration, optimization, and operational support of network devices such as servers, routers, switches, associated software tools, and cabling in a complex IP
LAN/
WAN
environment. Knowledge and experience working with
DNS , Active Directory, Intrusion Detection Systems ( IDS ), Virtual Private Networks ( VPN ), Intrusion Prevention Systems ( IPS ), and associated technologies.
VMware
Team Dynamix ( TDX )
Altiris Deployment Console, Web Console (application metering and
SVS
software deployment) or equivalent
Windows 7 and 10
MacOS
Google Apps
Microsoft Office Apps (all)
Desktop PC's and laptops - various models
Macs - Desktop and laptops - various models
Printers - various models
Multi-media devices and Smartboards - various
Physical and Virtual Servers
Server racking, power supplies etc.
Network hubs/switches and patch panels (Extreme environment)
Extreme Wireless
Barracuda NG Firewall Router
Voice Communication:
VOIP , Voicemail platforms, Endpoint devices
Slack
Posting Detail Information
Posting Date
01/10/2024
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Nazareth University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We encourage individuals from all backgrounds to apply.Quick Link
#J-18808-Ljbffr
