Automotive General Manager - Marion, United States - Hunter Ford

Hunter Ford
Hunter Ford
Verified Company
Marion, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

Hunter Ford is a first-generation, family-owned dealership committed to growth of the company, career opportunities for our employees and the development of our community.

The general manager will work directly with the owner, a 25-year auto industry veteran, and be responsible for all day-to-day leadership.


Our core values are:
P - Progressiveness - We Think Ahead and Embrace Change

E - Excellence - We Strive to be the Best

T - Transparency - We are honest and Intentionally Forthright

I - Integrity - We do what is Right

T
  • Teamwork
  • We work together and can depend on each other
E
  • Empathy
  • We Care
U
  • Urgency
  • We do it Now. Not Later. Now.
  • Independent Motivation / Self-Starter
  • Likes a Challenge
  • Embraces Growth and Change
  • Competitive Nature
  • Intellectual Curiosity driven to find a way to Yes
  • Social and Motivating; Outstanding communications skills


  • Leads by Example

  • No Job is too small
  • Delegates what's possible and Does what's difficult or critical
  • Makes Decisions and Holds Accountability
  • Loves and lives to lead and make an Impact/Legacy
  • Operates by Core Values and Mission of the Company

Job Description/Duties:


General:


  • Exemplify the core values of the company.
  • Set the standard for professional appearance, discipline, positive attitude, and ethics.
  • Manage departmental progress each day and keep managers motivated.
  • Maintain Daily/Weekly/Monthly Reporting/Controls/Meeting Cadence.
  • Ensure management teams know their Yearly, Monthly, Weekly, and Daily Goals.
  • Provide guidance, support, constructive criticism, and motivation to ensure growth and success.
  • Hire, mentor, and monitor the performance of department managers.
  • Identify coaching needs and promote training opportunities.
  • Be biggest promoter and advocate of CSI/NPS in the dealership; Take corrective action as needed to drive CSI in the dealership.
  • Maintain a positive and ethical working relationship with all employees, manufacturers, lenders, vendors, and customers.
  • Hold Weekly Managers Meeting with action items related to goal attainment and any operational/personnel shortfalls.
  • Walk Property/Facility daily to maintain clean and professional operation.
  • Monitor all employee purchases to ensure compliance and fairness.
  • Develop and manage an effective advertising and marketing plan.
  • Ensure target revenues are met or exceeded and controllable expenses are appropriate for each department.
  • Keep everyone busy idle time is lost opportunity
  • Be the 'buck stops with me' contact for all employee and customer issues.


  • T

  • Teamwork
  • We work together and can depend on each other


  • E

  • Empathy
  • We Care


  • U

  • Urgency
  • We do it Now. Not Later. Now.

Sales:


  • Attend daily sales meetings
  • Manage & Communicate Marketing Plan and Control Cost vs ROI
  • Oversee VIP and Sold Orders and ensure dealer trades are controlled
  • Hit Factory Sales/Training Objectives

Fixed Operations:


  • Ensure proper staffing
  • Drive a Customer Satisfaction Mindset and meet NPS objectives
  • Hit Factory and Company Budget/Objectives
  • Periodically review work dispatch in the shop for fairness

Parts:
in this is a large wholesale parts operation:

  • Drive parts wholesale growth
  • address downturn in any B2B accounts
  • Review annual parts inventory and coordinate with accounting

Experience:


  • Dealership: 3 years (required)

Ability to Commute:

  • Marion, IN (required)

Ability to Relocate:

  • Marion, IN: Relocate before starting work (required)

Work Location:
In person
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