Retail Dual Store Manager - Santa Barbara, United States - Pressed Juicery

Mark Lane

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Mark Lane

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Description

About Pressed Juicery For over eleven years, Pressed Juicery has set the standard for cold-pressed juice by abiding by a simple, guiding principle: nutrition should be delicious, affordable, and accessible to everyone.

Our Farm-to-bottle promise guarantees the freshest, the most nutritious product reaches customers across the nation through our 75 retail locations on the East and West Coast, with new locations slated to open in Texas in 2019, convenient local delivery from our stores, nationwide shipping through our robust e-commerce channel, and our wholesale channel.

In addition to serving the most delicious cold-pressed juice on the market, Pressed Juicery offers vegan and dairy-free treats as part of the Freeze line, as well as indulgent (and health-conscious) signature nut-based blends, and Shots for concentrated nutrition.

With an ever-expanding menu and new members joining daily, Pressed Juicery continues to fulfill its mission to make a nutritious, delicious diet a reality for all.

Key Areas of Responsibilities

  • Drive company sales growth and profitability through customer centric selling, teamwork, superior product knowledge, and impeccable customer experience.
  • Lead the selling process to ensure goals are met during shifts for all employees.
  • Ability to foster a customerfocused selling culture. Models the service & sales experience.
  • Effectively manage all controllable, including recruitment, onboard & training, labor, inventory, and cost controls.
  • Provide constant feedback to the team; elevating performance and managing expectations.
  • Coach and elevate team performance at the moment to maximize team selling potential. Set clear goals and expectations with all associates on every shift.
  • Be a brand ambassador; lead community engagement, and local store marketing partnerships to increase brand visibility.
  • Effective management of third party vendors.
  • Ensure team is enrolling all customers in our Membership Program.
  • Active & engaged product sampling throughout all day parts.
  • Cascades critical information to the team and direct supervisor in a proactive manner.
  • Continuously coach the team and provide constant and useful feedback.
  • Take ownership of your location including store cleanliness, operational excellence, food handling, and customer experience standards are best in class.
  • Leads by example models the selling process, reinforce company policies, and ensures a safe & respectful work environment for all members.
  • Fosters a customerfocused environment centered on product knowledge that will result in increased sales, high levels of customer conversion, and retention of existing customers.
  • Utilize financial tools, P&L statement, and reporting to identify and address trends and issues in store performance. Addresses areas of opportunity proactively & without hesitation.
  • Maintain high standards of food safety to ensure food is maintained at proper time and temperature by regularly monitoring and documenting as required.
  • Champion the implementation of new programs and processes by developing action plans, directly motivating & instructing the store team to implement them flawlessly.
  • Write schedules that both align with the company labor model and delivery on our customer service commitment. Continuously adjusts to meet the needs of the business.
  • Ensure adherence to applicable wage and hour law, including compliance with meal and break period policies.

Qualifications:


  • Passion, knowledge, interest in health, fitness and/or wellness.
  • Ability to build customer relationships and deliver exceptional service.
  • Possess a relentless ability to achieve results.
  • Ability to quickly adapt & embrace new procedures, processes, and shifts to priorities.
  • Ability to utilize sound judgment when making decisions, adapt to and champion change, and mediate conflict.
  • Proven success in achieving goals through customercentric selling.
  • Excellent team player with the ability to lead & work independently.
  • Strong verbal & written communication skills with proficiency in English.
  • Keen proficiency in sales principles, KPI deliverables, and customer service practices.
  • Previous retail, restaurant, or hospitality leadership experience preferred.
  • Previous cashhandling and POS experience.
  • Must have a valid Food Handler Card or applicable statespecific requirement at the time of hire.
  • At least two years of progressive leadership experience managing a team of at least five members.
  • Demonstrated success managing a profit and loss statement or comparable financial reporting.
  • Proven ability to drive results, analyze financial reports, identify business trends and react quickly to the needs of the business.
  • Possess basic knowledge of MS Office: Word, Powerpoint, and Excel.
  • Previous success identifying, developing, and retaining influential team members.
  • High school degree or equivalent required; Bachelor's degree or equivalent certification in business/ retai

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