Marketing Manager - Chicago, United States - Sage Hospitality
Description
Why us?:
Why Us - The Blackstone (1)
Job Overview:
Responsibilities:
- Manage online presence with an emphasis on creating unique and engaging content for branded hotel websites, vanity websites, company website, and third party sites
- Work with designated hotels and agencies to ensure that hotel websites are optimized using current best practices for SEO
- Direct, manage or assist designated hotels and agencies in all areas related to online/digital marketing, including website development and online marketing
- Utilize current reporting from agencies, brands, and Google Analytics to drive improved content and marketing initiatives and decisions
- Recommend changes and new reporting based on changes in technology, CMS or other areas in conjunction with changing business needs
- Oversee and coach hotel social media champions and social media agencies on channels including Facebook, Twitter, Instagram and others as the need arises
- Continually manage social media accounts, including Facebook, Twitter, YouTube and Instagram, ensuring imagery and copy is consistent with the identity and positioning of each hotel
- Manage promotional packages/campaigns including requesting creative, drafting the communication plan, and sending a marketing recap once completed
- Monitor trends, online media, brand reputation and ensure management responds accordingly to online travel and review websites.
- Utilize current reporting from agencies, Google Analytics and social networks to drive improved content and social marketing initiatives and decisions
- Recommend changes and new reporting based on changes in technology, social networks or other areas in conjunction with changing business needs
- Develop and implement companywide Public Relations initiatives and programs.
- Work directly with PR agencies to support creation of property initiatives that reinforce identity and positioning, with execution in a timely manner
- Utilize current reporting from agencies and third party sources to drive improved content, PR initiatives, and decisions
- Recommend changes and new reporting based on changes in technology or other areas in conjunction with changing business needs
- Work with designated hotels to create forwardlooking identity statements that will be utilized to drive messaging through online, social media, PR, and collateral
- Direct, manage or assist in the development of breakthru creative materials, online and offline, to support both corporate and property marketing goals
- Assist designated hotels with communication (flyers, signs, eblasts, etc.) work with property staff and agencies on design and creation of new materials
- Maintains and stores a chronological order of media library and electronic files of all advertising materials by property and activity.
- Current search engine optimization (SEO) strategies
- Use of content management systems (CMSs) to update hotel websites
- Administrative knowledge for social media sites, including Facebook, Twitter and YouTube
- Adobe Creative Suite including Photoshop, Illustrator and Acrobat
Qualifications:
Education/Formal Training
A four year college degree or equivalent education/experience.
Experience
Required to have a minimum of 2-4 years of experience in a marketing position. Hospitality experience preferred.
Knowledge/Skills
- Strong interpersonal, verbal and written communication skills
- Excellent comprehension and literacy required to read manager's letters, help prepare contracts and proposals
- Ability to negotiate effectively
- Excellent attention to detail and multitasking skills
- Professional appearance and manner
- Computer literacy, specifically MS Word for Windows
- Communication at all levels; multitasking; time management
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
- Occasional standing.
- Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
95% indoor office environment
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