Jobs
>
Cambridge

    Business Operations Analyst - Cambridge, United States - Harvard University

    Harvard University
    Harvard University Cambridge, United States

    6 days ago

    Default job background
    Description
    Basic Qualifications
    • Five (5) years' experience in the following: operations/business analysis with demonstrated advanced ability and experience in data analysis, data visualization, and reporting utilizing metrics/KPIs to enable informed decision-making and continuous improvement.
    Additional Qualifications and Skills

    Additional Skills and Qualifications:
    • Bachelor's degree in business, finance, or technical discipline.
    • Experience in collaborative approaches in a matrix-managed environment, and across multiple and diverse groups; practical problem solving and strategic thinking skills; critical thinking and excellent analytical and organizational skills ensuring attention to detail and accuracy.
    • Demonstrated advanced skills in communication, collaboration, and executive presence.
    • Demonstrated advanced skills in functional operations/business data analysis, collecting and synthesizing data, data visualization, reporting, and utilizing metrics.
    • Demonstrated ability to work both collaboratively and independently. Must be flexible, self-motivated, possess excellent organizational and presentation skills; be able to multitask in a fast-paced environment with ability to adapt; and be able to think and work well independently with minimal supervision and as a member of a team.
    • Must be an effective problem-solver with the ability to quickly understand complex business needs. Skilled at being detailed and communicating effectively and articulately in both spoken and written Ability to develop strong relationships with operational teams to become a trusted advisor in driving efficiency. Must act as an influencer within the organization, advocating for data-driven decision-making.
    Technology Skills Required:
    • Must be highly proficient in the use of data analysis and data visualization tools, including SQL, Excel, and business intelligence tools (e.g., Oracle Analytics Data Visualizer, Tableau, or Power BI).
    • Must have experience designing and deploying Analytical SQL views.
    • Demonstrated experience building dashboards for use in operations.
    • Proficient in the use of Microsoft Office and SharePoint applications.
    • The ability to learn and quickly become highly proficient with new systems and software is essential.
    • Experience working with operations transactional databases such as CRM, Asset Management, and ERP systems.
    Additional Information

    The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

    Position Description
    • Provides analytical and related business process support to E&F including:
      • Collaborates with E&F leadership to understand business operations and KPI outcomes.
      • Operationalizes use of data and data visualization to better inform business decision-making, enable greater efficiency and productivity, and optimize use of resources.
      • Partners with E&F Leadership to develop, refine, and maintain business reporting and Key Performance Indicators across various business activities (e.g. workforce management, capital projects, asset and work management, etc.).
      • Performs analyses, presents results, develops and provides regular and ad hoc reports, presents findings and recommendations, and performs other related support functions as needed. Provides insights and partners with E&F Leadership to develop additional reports as needed. Partners with E&F Leadership to provide presented findings, observations, and recommendations.
      • Engages and collaborates with E&F staff and partner groups (e.g., CS Finance & Administration, Human Resources, Information Technology) to understand systems, data, and reporting that can be leveraged for use in E&F's KPI monitoring and operational analysis/reporting.
      • Documents operational analysis activities/processes and maintains them in an organized, standardized, up to date, and accessible manner. Partners in ownership of document libraries (e.g., Custodial Training Document Library) with E&F Business Units and leads efforts in maintaining and updating them. Conducts and leads meetings, task management and Maintenance Upkeep.
    • Demonstrates, promotes, and is guided by the mission, vision, and values of the organization; advancing the University's mission of teaching and research by partnering to provide stewardship, strategies, and services that create exceptional community experiences. Always acts in the University's best interest.
    • Performs other tasks as assigned.
    EEO Statement

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

    Physical Requirements
    • Ability to perform repetitive tasks such as data entry along with strong visual acuity required.
    • Must be able to walk up and down stairs repeatedly and routinely walk between campus buildings and across campus areas.
    Working Conditions

    Work Format:This is a hybrid position, with a minimum of three days per week worked on-campus in Cambridge, Massachusetts. Two days per week may be able to be performed remotely, however business needs at the time will determine this. Work location is responsive and subject to change based on business needs.

    Emergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management)

    Job Summary

    Energy & Facilities (E&F) operates and manages Harvard's energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center. E&F also provides a broad portfolio of labor-based services, including primary building maintenance, landscape, fire safety, custodial, and event support services to a large portion of the University, as well as engineering and technical services. All services are provided in strict accordance with regulatory requirements and customer-determined standards, with cost recovery almost exclusively through a fee-for-service model. E&F provides services through two operating departments, Engineering & Utilities (E&U) and Facilities Maintenance Operations (FMO). This position provides analytical and related business process support to the Energy & Facilities organization across both of its operating departments.

    Commitment to Equity, Diversity, Inclusion, and Belonging

    Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

    Benefits

    We invite you to visit Harvard's Total Rewards website ) to learn more about our outstanding benefits package, which may include:
    • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
    • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
    • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
    • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
    • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
    • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
    • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
    • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
    • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
    Work Format Details

    This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
  • Mass General Brigham

    Investment Operations Analyst

    1 week ago

    Mass General Brigham Somerville, United States

    **Investment Operations Analyst** · **About Us** · As a not-for-profit organization, Mass General Brigham (MGB) is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospit ...

  • onbe

    Revenue Operations Analyst

    3 days ago

    onbe Boston, United States

    Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity ...

  • Royal Bank of Canada

    Client Operations Analyst

    6 days ago

    Royal Bank of Canada Boston, United States

    **Job Summary** · Provides analysis for implementation and improvement of processes, workflow, project management methods, computer systems and other tools to support insurance policy administration and customer service. Applies complete knowledge, skills, and practices to perfor ...

  • Wellington Management

    Derivative Operations Analyst

    6 days ago

    Wellington Management Boston, United States

    About Us · Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, dr ...

  • MFS Investment Management

    Business Operations Lead Analyst

    1 day ago

    MFS Investment Management Boston, United States

    At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. ...

  • Commonwealth Financial Network

    Security Operations Analyst

    5 days ago

    Commonwealth Financial Network Waltham, United States

    Overview: · If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focus ...

  • Boston Medical Center

    Research Finance Analyst Ii, Research Operations

    1 day ago

    Boston Medical Center Boston, United States

    **Position**:Research Finance Analyst II, Finance Administration · **Location**:Boston, MA · **Schedule**:40 hours per week, **Hybrid** · **ABOUT BMC**: · At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to ...

  • Man Group

    Operations Analyst

    5 days ago

    Man Group Boston, United States Full time

    Job Profile Summary: · Day-to-day operational support for the crypto trading desks – working closely with traders and counterparties to ensure accurate trade capture and matching (affirmation and confirmation), primarily using external trade matching platforms and in-house risk ...

  • Allegro MicroSystems, LLC

    Sales Operations Analyst

    1 day ago

    Allegro MicroSystems, LLC Marlborough, United States

    The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. F ...

  • Rockland Trust

    Technology and Operations Analyst

    6 days ago

    Rockland Trust Plymouth, United States

    This role will report to the Director of IT Operations. · - Partner with key stakeholders to ensure accuracy and alignment for key regulatory (FDIC) reviews and interim meetings · - Key liaison between first, second, and third lines for all business needs and the FDIC field tea · ...

  • Insulet Corporation

    Cloud Financial Operations Analyst

    6 days ago

    Insulet Corporation Acton, United States

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative ...

  • REsurety, Inc.

    Transaction Operations Analyst

    1 day ago

    REsurety, Inc. Boston, United States

    Job Description · Job DescriptionPosition Overview · As a Transaction Operations Analyst on the REsurety team, you will play a central role in facilitating our customers' transactions related to their clean energy procurement and risk management. You will interface directly with ...

  • REsurety, Inc.

    Transaction Operations Analyst

    6 days ago

    REsurety, Inc. Boston, United States

    Job Description · Job DescriptionPosition Overview · As a Transaction Operations Analyst on the REsurety team, you will play a central role in facilitating our customers' transactions related to their clean energy procurement and risk management. You will interface directly with ...

  • Royal Bank of Canada

    Client Operations Analyst

    6 days ago

    Royal Bank of Canada Boston, United States Full time

    Job Summary · Provides analysis for implementation and improvement of processes, workflow, project management methods, computer systems and other tools to support insurance policy administration and customer service. Applies complete knowledge, skills, and practices to perform as ...

  • Geode Capital Management

    Proxy Operations Analyst

    2 weeks ago

    Geode Capital Management Boston, United States Full time

    · Geode Capital Management, LLC is seeking a Proxy Operations Analyst. A key focus is on our Proxy Voting, Engagement and ESG efforts. We are looking for highly motivated individual(s) to join the team and be a part of our exciting future. As Proxy Operations Analyst, you will b ...

  • Office Of The Secretary Of Transportation

    Supervisory Operations Research Analyst

    2 days ago

    Office Of The Secretary Of Transportation Cambridge, United States Full time

    As a Supervisory Operations Research Analyst, you will: · Manage the Division's Staff of professionals and recruit new talent to strengthen the Division's core capabilities and portfolio of technical services. · Be responsible for the business development of the Division's portfo ...

  • Daley and Associates

    Investment Trade Operations Analyst

    18 hours ago

    Daley and Associates Boston, United States

    Investment Trade Operations Analyst · We are currently seeking candidates for an Investment Trade Operations Analyst(s) at a global asset management company with a location in Downtown Boston, MA, The ideal candidate will have intern experience(s) and/or up to 1 year of experienc ...

  • Seismic Software

    Customer Success Operations Analyst

    2 weeks ago

    Seismic Software Boston, United States Full time

    · Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Career's page. · Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by bec ...

  • Rapid7

    Lead Business Operations Analyst

    3 weeks ago

    Rapid7 Boston, United States Full time

    The Opportunity · Rapid7 is looking for an exceptional individual to join us as Lead Analyst, Customer Success Operations. Reporting to the Director, Customer Success Operations, a successful candidate will be a growth-minded, analytical and innovative individual that has a demon ...

  • Bevi

    Sr. Revenue Operations Analyst

    4 days ago

    Bevi Boston, United States Full time

    Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled b ...