Manager, Store Inventory - Grapevine, United States - GameStop

Description

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world

Job Description

Working with general supervision, the Manager Store Inventory Control, reporting to the Director of Inventory Control, monitors, evaluates, and analyzes all facets of inventory management within the store fleet, with particular emphasis on maintaining data integrity through loss control procedures. This role will develop, implement and maintain a sustainable system by which a consistent measurement of shrink at the store level can be made to increase the organization's overall profitability. Associate may interact with his or her supervisor several times a week, perhaps daily, to receive guidance and feedback. Some non-routine activities may require a supervisor's advance approval.

This role sits full time in Grapevine, Texas.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Using computer generated reports and physical observations, review all inventory movements that could affect Store shrink on a daily basis. This includes, but is not limited to, reviews of store distro discrepancies, receiving reports, inventory movement.
• Supervise and lead the IC Specialists Team including job growth, performance management and minimizing overtime payroll. This includes the following: Monitor and follow up on the Specialists Team's daily activities. Communicate changes that affect their work scope. Monitor feedback from the team to identify possible system/procedural issues in the field. Monitor attendance and manage the team's PTO schedule. Take prompt corrective/disciplinary action as needed.
• Help field leaders with inventory management systems questions and problems.
• Ensure through computerized audit programs, and through communication from the stores, that outbound, store to store, and store to warehouse shipments are monitored to detect signs of pilferage. Facilitate the filing of freight claims by providing relevant data in a timely fashion. Ensure that such shrinkage is accurately reflected in Accounting records and BRIAN.
• Complete ad-hoc analyses, reporting and special projects as needed, within the general scope of this role
• Document new processes to ensure easy training for others that may cover during vacations.
• Ensure that existing Sarbanes-Oxley controls are redefined as processes and systems change.
• Demonstrate the behaviors expected of all GameStop associates, including a strong bias for action and drive for results; high levels of maturity and professionalism; providing effective feedback to others, a consistently high service orientation; and commitments to diversity, a respectful workplace, and integrity.
• Manage relationships in a manner acceptable to others and to the organization.
• Model the high level of customer service expected of all GameStop associates including responding to voice mails and emails within organizationally defined timeframes, completing projects as committed, responding to others' feedback appropriately, and making optimal use of organizationally limited resources by offering assistance to other functional teams when appropriate

RELATED COMPETENCIES

• Continuous Improvement — Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions
• Creating a Service Reputation — Modeling for others service behaviors that meet customers' and own organization's needs; using appropriate interpersonal styles and techniques to resolve difficult customer situations and to retain customer confidence
• Technical and Professional Skills — Achieving a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
• Work Standards — Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• A four-year business-related degree from an accredited college or university is required. At least 4 years of related inventory management experience may be accepted as a substitute.
• At least 2 years of relevant inventory control work experience is required when accompanied by a four-year college degree; at least 4 years of related inventory management experience is required when unaccompanied by a four-year college degree.

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

• Proficient knowledge of Microsoft Outlook, Microsoft Access, and Microsoft Excel
• Expert ability to enter, organize, interpret, analyze, and report complex data
• Proficient ability to communicate verbally and in writing, using English; bilingual Spanish speaking and writing skills preferred
• Proficient ability to manage multiple, overlapping priorities in a high-demand, customer-centric work environment
• Bachelors Degree, Relevant professional experience in lieu of degree to be considered
• Proficient ability to respond to stress in a manner acceptable to GameStop and to other associates
• Demonstrated commitment to a respectful, diverse, and inclusive environment
• Proficient ability to maximize the performance of others through the use of clearly defined expectations and related goals, daily coaching focused on behaviors and outcomes, skills development, individual development plans, and scheduled performance appraisals
• Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership
• Proficient understanding of basic business mathematics and quantitative relationships
• Possess proficient analytical, problem solving and decision making skills
• Demonstrated learning agility to respond favorably to rapidly evolving systems, applications, organizational objectives, and internal processes
• Proficient ability to manage emotionally-charged disagreements through consensus building, relationship management, and the formation and presentation of logical, data-based arguments
• Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities
• Consistently follows and adheres to all GameStop Affirmative Action Program-related policies and procedures