Enterprise Architect, Retail Industry - Los Angeles, United States - ServiceNow

ServiceNow

Verified Company

Los Angeles, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible.

We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.

By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.

We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.

We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is seeking Industry Enterprise Architects with extensive experience in Retail organizations to join our team.

The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical and business leaders of our largest customers by developing cross-functional strategies and solutions.

Our team brings technical expertise, real-world experience, strong executive engagement skills, innovation, and a growth mindset to help our customers understand the opportunities of the "platform of platforms" vision.

We act as technical leaders for our customer's most complex solutions, designed to ensure that they can realize the value they need.

We do this by leveraging best practices and industry standards to build customer trust and architect best-in-class solutions.

What you get to do in this role:

Engage with executives to identify pain points and opportunities to deliver on their mission and then translate them into solutions from ServiceNow.
Work with a wide variety of payer organizations, colleagues, and partners to help them understand the power of the Now platform and the potential opportunities of the future of work.
Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including Business Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the cocreation of industryspecific solutions.
Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
Work with architecture development methods, modeling approaches and architecture patterns for integration
Interact at multiple levels within a Retail organization (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
Provide thought leadership and collaborate with internal ServiceNow business units
Identify, lead, and contribute to the creation of best practices, white papers, workshops, etc
Help organizations understand how ServiceNow AI's strategy can accelerate them to value

Qualifications To be successful in this role you have**:

An entrepreneurial mindset
Delivered Digital Business Transformation leveraging the ServiceNow platform
Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
Drive for results using outofthebox innovative thinking together with excellent problemsolving skills
An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas
Willingness to jump in and roll up their sleeves alongside customers, colleagues, and partners to get things done faster and better
An ability to take complex concepts in build them into a story
10 or more years of proven success in influencing senior technology leaders to drive change in a presales, customer, or deliveryfocused role
A track record of success in using Human Centered Design techniques to explore the customer's current reality and set a vision for the future
Experience with Enterprise Architecture or Application Architecture presales in a software vendor or professional services environment
Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, Business Architecture Guild, etc
Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
Experience presenting architecture concepts, designs, and goals to technology leaders and partners
Willingness to travel to serve ou