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Fairborn

    Operations Administrative Assistant - Fairborn, United States - I Supply Company

    I Supply Company
    I Supply Company Fairborn, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Department: Operations

    Supervisor: COO

    Classification: Full Time, Hourly (Non-Exempt)


    Introduction:

    This position is responsible for assisting various departments in operations on a daily basis.


    Essential Duties and Responsibilities:

    • Audit show specials after buying conferences (virtual and in person) for both UniPro and Afflink.
    • Document new processes, procedures and forms documentation in accordance with company documentation development standards.
    • Conduct and attend all relevant meetings associated with job functions.
    • Work cohesively with all departments to ensure detailed and specific processes are documented.
    • Perform all related processes and procedures publication functions as required.
    • Complete all tasks directly and on time.
    • Proofread and edit all documentation at various stages of production.
    • Use internal reporting tools and database to analyze and refine on-time delivery reports for the Transportation department.
    • Weekend availability may be required as needed.
    • Process customer orders via sales team members or customers.
    • Proofread and/or edit orders to ensure accuracy.
    • Respond to general customer inquiries and troubleshoot issues.
    • Process customer credits.
    • Take necessary steps to set up online customers.
    • Process special orders, drop shipments and document accordingly.
    • Place drop ship orders with vendors.
    • Manage all credits on credit memo line issued by drivers via spreadsheet.
    • Maintain back-order screen.
    • Support sales team with their customers during vacation or sick leave.
    • Other duties as assigned.

    Experience and Qualifications:

    • Associate or Bachelor's Degree in related field preferred.
    • Experience working in a distribution/transportation environment preferred.
    • Position requires a high degree of accuracy, good organizational skills and ability to follow instructions.
    • Knowledge of BFC, AS400 and Forward Thinking.
    • Experience in a DOS based ERP environment preferred.
    • Strong working knowledge in MS Office Suite (Outlook, Word, Excel and PowerPoint).

    Physical Qualifications:

    • Sit, bend, reach, casual dexterity for document processing and verbal and written communications.
    • Occasional warehouse environment with noise, dust, odors
    • Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
    Job Posted by ApplicantPro
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