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Ladue

    Practice Manager - Ladue, United States - AEG Vision

    AEG Vision
    AEG Vision Ladue, United States

    4 weeks ago

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    Full time
    Description

    About the Job

    The Practice Manager has accountability of all aspects of the location business operations. As a 'people first' organization, the PM is a champion of their team through development programs of coaching, mentoring, and performance management. By creating memorable experiences with each patient, the PM keeps score and is responsible for driving top line sales, increasing margin, controlling payroll expenses, and enhancing profitability to meet the company's overall business objectives. Working directly with the staff and OD partners to ensure the provision of professional eye exams, medical services, quality product selection, acceptance of vision insurance plans, and remarkable patient service. The ideal candidate will be passionate about people, patient care, and the 'Acuity Way'.

    Duties & Responsibilities

    • Applies leadership, creative thinking, and analytical skills to enhance individual practice performance and solve operational issues
    • Builds an effective team that collaborates to achieve results
    • Addresses the practice's unique strengths and challenges with objectives, strategies, and plans
    • Establishes clear goals for store staff, communicates expectations clearly, and sets high performance standards
    • Sets the benchmark for exceptional patient service and experience using the Acuity Way
    • Identifies and recruits top talent that aligns with company values for long-term success
    • Works closely with District Manager to exceed financial plans for the practice
    • Adapts quickly to solve new problems creatively and shares best practices within the platform
    • Remains open-minded when embracing change and marshals resources efficiently to achieve goals
    • Ensures daily sales are reviewed, identifies gaps, and implements solutions
    • Reinforces the practice selling strategy and the Acuity Way
    • Focuses on company's protection through loss prevention
    • Partners with Human Resources to ensure adherence to handbook guidelines by employees

    Requirements

    Qualifications
    • 3-5 years of leadership experience in a professional setting
    • Business Degree in Hospitality, Business, or related management field
    • Excellent Verbal and Written Communication Skills
    • Optician Certification Preferred
    Physical Demands
    • This role requires communication, equipment utilization, and mobility within the office

    Travel Requirements

    Negligible

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