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    Server Assistant - Charlotte, United States - White Lodging

    White Lodging
    White Lodging Charlotte, United States

    1 week ago

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    Description

    **Server Assistant - Dean's Steakhouse**

    **Job Description**

    Summary: The Server-Assistant is a hybrid role for qualified candidates to move into serving roles in an expedited fashion through hard work, consistent performance and excellent guest interaction. Server Assistants ensure that all tables are clean and properly set while also assisting the Food Runner when necessary. Server Assistants work closely and maintain excellent communication with servers to deliver friendly and professional service. Server Assistants learn to operate the Host Stand to gain knowledge of our POS System from to-go orders to have a smooth transition to serving. Transition period based on performance ranges from 3-18 months.

    Responsibilities

    Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand Hotel Improvement Plan.

    Complete assigned set-up, side work and closing duties.

    Ensure all tables are clean and properly set within the shortest amount of time possible.

    Greeting guests in a warm and professional manner

    Understand and comply with uniform standards

    Knowledgeable of both food and beverage menu

    Communicating 86d items, specials and upsell items

    Expediting and delivering food and beverage items to guests

    Completing side work duties and cleaning tasks

    Assist servers with table maintenance, clearing, marking, and beverage delivery (coffee, wine, water etc.)

    Ensure that side stations are adequately stocked, and equipment is clean

    Other Information

    FULL TIME BENEFIT OVERVIEW

    Medical, Dental, and Vision

    Life Insurance

    Employee Assistance Program (EAP)

    401(k)

    Vacation and Paid Time Off (PTO)

    Tuition Reimbursement

    Complimentary and Discounted Rooms

    Location Code: 2556

    **Application Instructions**

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you

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    **Posted**: 10/21/2021

    **Job Reference #**: H2414

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