Personal Banker I - Mesa, United States - BOK Financial

BOK Financial

Verified Company

Mesa, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Req ID: 74965

Location:
Mesa -MESA

Areas of Interest:
Bank Operations; Consumer Banker; Consumer Banking; Customer Service/Call Center; Relationship Management; Sales; Teller

Pay Transparency Salary Range:
Not Available

Application Deadline: 05/31/2024

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc.

BOKF, NA operates banking divisions:
Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.

Bonus Type:

Formula Based
Summary:

Are you looking to join a company where people truly care about making a difference? BOK Financial is committed to achieving more together by bringing passion and customer focus to the business.

Join us today as a Personal Banker I.

Team Culture:

We're passionate about what we do and it shows. Working with our peers across the bank to help our clients achieve their financial goals is rewarding.

We've created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level.

We support and lift one another up and help each other become better. Recognition, integrity and the desire to help others are our winning combination.

How You'll Spend Your Time:

You will be responsible for delivering exceptional client experience to build, expand, and retain longterm client relationships. While providing consultative conversations to existing and prospective clients you will assess their financial needs and offer bank products and services to help clients accomplish their financial goals.
You will open a full range of retail products, including loan products, for new and existing clients by making recommendations during routine banking center service and teller transactions.
You will educate new and existing clients about bank services that provide additional convenience such as online banking, Bill Pay, E-Statements, and mobile and ATM deposit capabilities.
You will resolve a variety of simple to moderate client problems while ensuring the highest level of client experience and satisfaction.
You will provide a variety of teller transactions for clients (i.e., cashes checks, processes checking and savings account withdrawals and balances within standards, etc.) while seeking opportunities to deepen client relationships and identify opportunities to help clients meet their financial goals.
You will comply with internal control, audit, security, and compliance policies and procedures and laws and regulations.
You will participate in professional development through training, engaging in selfimprovement initiatives and skillbuilding activities to enhance product knowledge, systems knowledge, sales, and client relations skills. This will also be accomplished by actively participating in coaching and feedback sessions by setting goals and achieving results.

Education & Experience Requirements:

This level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1+ years of sales or customer service experience; a college degree is a plus or equivalent combination of education and experience.

Working knowledge of consumer financial products and services
Excellent verbal communication skills; effectively and courteously providing customer information, resolving issues and building relationships to gain information by asking appropriate questions
Excellent written communication skills demonstrated by professional etiquette, proper grammar and punctuation
Problemsolving and conflict resolution skills
Ability to follow established standards and use judgment to determine when appropriate to escalate
Strong basic math skills (addition, subtraction, multiplication, division) in order to reconcile accounts
Ability to complete multiple tasks at a time
Excellent interpersonal skills including sales and client relations skills, both inperson and via telephone
Detail oriented, high degree of accuracy
Ability to work in a fastpaced environment & under pressure, as needed

Advertising Source:

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.

With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career

The companies in BOK Financial Corporation Group are equal opportunity employers.

We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.