Office Clerk - Sterling, United States - ADESA

ADESA

Verified Company

Sterling, United States

2 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Starting Pay:
$18+ per hour (based on experience)

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US.

Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers.

Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you.

Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.

We're excited about the future As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles We are looking for great people who want to take this journey with us Get a sneak peek into life at ADESA

Role and Team
Reporting to the Office Manager, the Office Clerk completes the clerical tasks assigned iin accordance with corporate guidelines. Provides accurate, friendly quality service to customers when processing customer transactions.

Responsibilities

Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
Greet walkin customers ensuring they receive prompt, efficient, and courteous attention; direct customers or announce visitors as appropriate.
Answer the main phone line using professional phone etiquette, discern customer needs, respond or transfer to correct individuals or departments as appropriate.
Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints and incidents.
Accurately enter and update customer information in AMS and Auction Access.
Compile and edit documents with mínimal errors.
Scan documents into Auction Access.
Contact customers for missing documents and expired documents as needed.
Filing for Front Office including vehicle titles.
Assist with records retention and archive files as scheduled.
Other duties as assigned.

Qualifications

Must be at least eighteen (18) years of age.
Must be qualified to operate a motor vehicle and possess a valid driver's license.
Must have a demonstrated ability to read, write, and communicate effectively in English.
Must have the ability to physically operate vehicle equipment and tools.

To be able to do your job at ADESA, there are some basic requirements we want to share with you.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

The physical activity requirements of the position range from Light to Medium Physical Work.
Frequent standing, watching, touching, listening, walking, talking
Potential running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.

Physical Working Conditions- Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.

All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.

ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of t