Jobs
>
Atlanta

    Engineering Manager, Mobile - Atlanta, United States - iSeatz

    iSeatz
    iSeatz Atlanta, United States

    3 weeks ago

    Default job background
    Description
    Our Mission

    iSeatz provides digital commerce and loyalty tech solutions that enable travel and lifestyle bookings to global customers including American Express, Expedia, and IHG Hotels.

    Our proprietary platform processes more than $4B a year in transactions.

    We have a history of long-term trusted relationships and innovation that drives tangible value to our customers through a customizable, scalable, and secure platform, a global third-party marketplace, and loyalty integration.

    We aspire to put our customers at the heart of every decision and exceed their expectations with best-in-class solutions and business-value innovations.

    What you'll do
    The

    Engineering Manager, Mobile


    reports to the Director of Engineering and works as a customer-centric technical leader to drive the tactical execution of the organization's strategic delivery plans for the mobile development teams.

    In this role you will be a key leader in the organization, applying your expertise in all aspects of mobile app development on Android & iOS platforms, both internally and externally.

    You will lead a team of global engineers in an Agile delivery framework and will provide technical and soft skills development guidance to those individuals.

    You may also be called to represent the organization as the technical voice in mobile-related conversations with our clients, in partnership with other iSeatz technical leaders.

    Your Impact

    Revenue

    Lead and execute a staffing and resource management strategy to achieve quarterly and annual professional development revenue targets
    Develop flexible, scalable resource management plans to enable the achievement of new business and expansion revenue targets
    Create transparency and instruction for your direct reports to understand their impact on these KPIs

    Product + Service Quality

    Ensure application design to improve performance and maintain data security and integrity
    Communicate the Company's mobile strategy to management, staff, partners, customers, and stakeholders
    Work closely with Product Management to develop technology and product roadmaps
    Develop and tactically execute resource allocation plans to meet budget and minimize technical debt
    Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs
    Work with Engineering leadership to review, recommend, and adjust current development processes to meet refreshed standards, and institute new processes as necessary
    Work with the DevOps and QA teams to shift the development organization to continuous development and integration
    Design solutions that are practical, flexible, scalable, reusable, strategic, and are achieved through the application of industry-proven architectural principles, standards, and governance through collaboration with the Architecture team

    Customer Satisfaction

    Lead with a customer-centric approach to achieve above-industry-standard levels of customer satisfaction
    Collaborate with commercial, program, and product leadership with intentionality and thoughtfulness to set realistic delivery timelines for our customers
    Improve Customer Satisfaction (CSAT) and Net Promoter Score (NPS) metrics on a quarterly and annual basis
    Monitor and adjust strategy based on internal development satisfaction surveys
    Support development quality of life initiatives like local development environment improvements, training, and tooling

    Leadership + People Management

    Lead, coach, manage, and be a culture and core values carrier for your cross-functional, multidisciplinary development teams
    Use industry-relevant engineering best practices to create a culture of innovation and excellence, characterized as highly collaborative and quality and delivery-focused
    Use data, business cases, and industry knowledge to communicate with your team, peers, and leadership and infuse relevant thought leadership into strategic planning discussions
    Develop operational OKRs that cascade from the company OKRs to measure the performance of your teams effectively
    Strategically and proactively identify roadblocks and risks to achieving objectives, and pivot plans and strategies when necessary
    Collaborate with People Operations (POps) to develop professional growth, development, and training plans for your direct reports, as well as the strategic direction of these tasks for indirect reports
    Collaborate with Engineering leadership to audit and develop new hire and new project onboarding and ramp up plans for development team members
    Collaborate with Engineering leadership and People Operations (POps) to develop a junior engineering track plan and recruitment strategy
    Actively participate in and contribute to all employee engagement and performance management initiatives, both org-wide and development team-specific
    Provide timely completion of performance management reviews, timesheets, and other managerial activities as deemed appropriate and expected in this role

    What you bring to the table

    Knowledgeable in iOS and Android mobile app development ecosystems, methodologies, best practices, proven processes, and management, with demonstrated success putting that knowledge into practice to deliver quality software products on budget, within the planned schedule, and of superb quality
    Intrinsic leadership and discipline, experienced in rolling up your sleeves and actively participating as a teammate, coach, leader, mentor, individual contributor, and innovator
    Experience working with full-time team members and contractors across different time zones
    Experience in releasing and supporting mobile applications in production across multiple app stores
    Ability to confidently develop and execute strategies to achieve targets related to the company's objectives and key results (OKRs)
    Location
    This role is remote and can be located anywhere inside the continental United States. iSeatz is a New Orleans-based company with Central Time Zone business hours, but feel free to work from your home office, from the beach, or from the cottage you rented for the summer
    What we bring to the table
    iSeatz is among the most prominent tech employers in New Orleans.

    With employee engagement and community impact at the forefront of our culture, we have been named a 2020 Top Workplace by and honored as one of the CityBusinesses' Best Places to Work since 2008, including a 1st place award in 2020, at the height of a global pandemic.

    iSeatz is committed to ensuring all employees are given every opportunity to succeed and grow within and beyond their current roles and responsibilities.

    We work diligently to build and maintain trust among our workforce in everything we do, beginning with fostering an autonomous and thought-provoking work environment.

    Micromanagement does not have a place at iSeatz.

    You will be trusted to use the knowledge and experience that brought you to iSeatz in tandem with the support of your manager and those around you, as needed, to deliver a high-quality end product.

    We value a diverse workplace

    We are committed to building and maintaining a culture of support, awareness, and sensitivity about the importance and impact of our differences and leverage these differences to build a stronger iSeatz.

    If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the People Operations Team at
    A note about joining our workforce
    At iSeatz, we're looking for candidates who are genuinely excited about joining our fast-paced and motivated team.

    If you're not enthusiastic about the opportunity to be a significant contributor; to lead with confidence, discipline, impact, thoughtfulness, innovation, and accountability; and to bring your passion and drive for this specific role to the table, we ask that you kindly refrain from applying.

    On the other hand, if this all sounds like you, we can't wait to hear from you Come help us shape the future of the travel and loyalty tech industry.

    #J-18808-Ljbffr
  • ATS

    Mobile Device Management

    1 week ago

    ATS Atlanta, United States

    Job Description · Job DescriptionCompany Description · American Technology Services (ATS) is a Managed Services and Managed Security Services Provider providing unparalleled Information Technology services to businesses, organizations, and government agencies. For over 28 years, ...

  • Vatic Outsourcing

    Mobility Management Specialist

    1 week ago

    Vatic Outsourcing Atlanta, United States

    Job Description · Job DescriptionSalary: · Position: Mobility Management Specialist (MMS) · Organization: Telecom Management Solutions Organization · Classification: Exempt · Reports to: Director of Telecom Management Services · JOB DESCRIPTION · The MMS is a client-facing posit ...

  • Brooksource

    Mobile Product Manager

    3 weeks ago

    Brooksource Atlanta, United States

    Mobile Product Manager · Contract · Onsite in Atlanta, GA · The Product Manager II will collaborate on the app strategy for a specific platform in our B/R (Bleacher/Report) portfolio of products and will help drive the development and launch of new consumer-facing products and ...

  • Home Depot

    CRM Manager, Mobile

    3 weeks ago

    Home Depot Atlanta, United States

    Position Purpose: · This CRM COE Manager position oversees our Lifecycle Triggers and Mobile (SMS and Push) Strategies. This role will be responsible for identifying opportunities to optimize our onboarding and retargeting programs and focus on the continued evolution of our mobi ...

  • The Home Depot

    CRM Manager, Mobile

    3 weeks ago

    The Home Depot Atlanta, United States

    This CRM COE Manager position oversees our Lifecycle Triggers and Mobile (SMS and Push) Strategies. This role will be responsible for identifying opportunities to optimize our onboarding and retargeting programs and focus on the continued evolution o Manager, Mobile, Lifecycle, C ...

  • Home Depot

    CRM Manager, Mobile

    2 weeks ago

    Home Depot Atlanta, United States

    Position Purpose: · This CRM COE Manager position oversees our Lifecycle Triggers and Mobile (SMS and Push) Strategies. This role will be responsible for identifying opportunities to optimize our onboarding and retargeting programs and focus on the continued evolution of our mob ...

  • Home Depot Management Company, LLC

    CRM Manager, Mobile

    3 weeks ago

    Home Depot Management Company, LLC Atlanta, United States

    Position Purpose: · This CRM COE Manager position oversees our Lifecycle Triggers and Mobile (SMS and Push) Strategies. This role will be responsible for identifying opportunities to optimize our onboarding and retargeting programs and focus on the continued evolution of our mob ...

  • The Home Depot

    CRM Manager, Mobile

    3 weeks ago

    The Home Depot Atlanta, United States

    Position Purpose: · This CRM COE Manager position oversees our Lifecycle Triggers and Mobile (SMS and Push) Strategies. This role will be responsible for identifying opportunities to optimize our onboarding and retargeting programs and focus on the continued evolution of our mobi ...

  • Home Depot

    CRM Manager, Mobile

    2 weeks ago

    Home Depot Atlanta, United States

    Position Purpose: · This CRM COE Manager position oversees our Lifecycle Triggers and Mobile (SMS and Push) Strategies. This role will be responsible for identifying opportunities to optimize our onboarding and retargeting programs and focus on the continued evolution of our mobi ...

  • ATS

    Mobile Device Management

    3 weeks ago

    ATS Atlanta, United States

    Job Description · Job DescriptionCompany Description · American Technology Services (ATS) is a Managed Services and Managed Security Services Provider providing unparalleled Information Technology services to businesses, organizations, and government agencies. For over 28 years, ...

  • Best Buy

    Specialty Sales Manager, Mobile

    3 weeks ago

    Best Buy Atlanta, United States

    **Specialty Sales Manager, Mobile & Connected Life - Job Details** · **Specialty Sales Manager, Mobile & Connected Life** · Share Job · **Overview** · Full Time Manager with Direct Reports Store Leadership · The Specialty Sales Manager, Mobile & Connected Life ensures Best B ...

  • Best Buy

    Specialty Sales Manager, Mobile

    4 days ago

    Best Buy Atlanta, United States

    **Specialty Sales Manager, Mobile & Connected Life - Job Details** · **Specialty Sales Manager, Mobile & Connected Life** · Share Job · **Overview** · Full Time · Manager with Direct Reports · Store Leadership · The Specialty Sales Manager, Mobile & Connected Life ensures Best ...

  • American Telephone and Telegraph Company

    Sales Manager 1 Mobility

    1 week ago

    American Telephone and Telegraph Company Atlanta, United States

    Enhance Your Experience Get a newer, better browser (it's free) Ready for an A different browser will keep you connected to the full website experience and protect you from security risks. · Enhance Your Experience Get a newer, better browser (it's free) Ready for an A different ...

  • PNC

    Digital Product Manager Senior Mobile Wallet

    2 days ago

    PNC Atlanta, United States

    Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...

  • Google

    Technical Program Manager III, Mobile Engineering, Play

    3 weeks ago

    Google Atlanta, GA, United States

    Minimum qualifications:Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in program management.Experience with mobile software development and mobile testing infrastructure.Experience with Android frameworks.Preferred qualifications ...

  • T-Mobile

    Account Executive Smb Team Sales

    2 weeks ago

    T-Mobile Atlanta, United States

    **Be unstoppable with us** · T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work i ...

  • Fleet Repair Solutions

    Trailer Tech-mobile

    1 week ago

    Fleet Repair Solutions Atlanta, United States

    **Mobile Trailer Technician Opportunity at Fleet Repair Solutions in Atlanta, GA** · Fleet Repair Solutions, a renowned industry leader, is currently seeking qualified individuals for the position of full-time Trailer Tech-Mobile. Join our expanding team located in Dallas, TX, an ...

  • AMERICAN CANCER SOCIETY

    Meeting Experience Manager

    2 weeks ago

    AMERICAN CANCER SOCIETY Atlanta, United States

    The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. · **This is a remote role that can be home based anywhere in the United States.** · **MAJOR RESPONSIBILITIES** · ...

  • Wells Fargo

    Roswell Wieuca Branch Operations Associate Manager

    2 weeks ago

    Wells Fargo Atlanta, United States

    **About this role**: · **In this role, you will**: · - Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions · - Provide feedback a ...

  • PRICE WATERHOUSE COOPERS

    Guidewire Data Conversion

    2 weeks ago

    PRICE WATERHOUSE COOPERS Atlanta, United States

    A career within Functional and Industry Technologies services will provide you with the opportunity to build secure and new digital experiences for customers, employees, and suppliers. We focus on improving apps or developing new apps for traditional and mobile devices as well as ...