Digital Services Team Lead - Tempe, United States - Avesis, Incorporated

Description

Join us for an exciting career with the leading provider of supplemental benefits

Our Promise

Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Essential Job Functions:

• Ensure compliance with all HIPAA regulations and supporting policies and procedures.
• Work with and train Digital Office Services Specialists responsible for accurately intaking all paper claims and authorizations.
• Assist the Digital Office Supervisor in prioritizing all intake work to ensure that operational partners are successfully set up to meet contractual client turnaround times.
• Assist the Digital Office Supervisor in monitoring daytoday activities of Digital Office Services staff, ensuring compliance with mailing timeframes.
• Work closely with IT department to ensure scan files are transferred both on time and to the required location, daily.
• Oversee quality control and fulfillment vendor and mailroom activities including exceptions, potential count discrepancies, return mail, and accuracy of fulfillment materials.
• Support a culture of effective communication and teamwork both within the Inventory Control team as well as partners throughout the organization.
• Assist with the entry of all 837 files that are received and inputted into the system.
• Assist Digital Office Services staff in mail processing and movement of materials.
• Act as a Subject Matter Expert on internal systems.

Requirements:

• High School Diploma or GED required.
• 2+ years in supervision of a centralized mailroom or office services team.
• Experience in dental, vision or the healthcare field, to include claims and/or billing experience, is preferred.
• An aptitude for making quick decisions, pivoting between priorities and projects, and communicating change.
• The ability to accelerate impact and lead change.
• Proficient knowledge and skill in Microsoft Office Applications and are an adaptable learner in other industry tools and systems.
• Strong analytical skills with the ability to utilize data to identify trends and transfer data into process improvement and innovation.

FLSA Status:
Hourly/Non-Exempt


Salary Range:
$ $23.72


How To Stay Safe:
To learn more about protecting yourself from fraudulent activity, please refer to this article link

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If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link:

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We Offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
• Life and disability insurance.
• A great 401(k) with company match.
• Tuition assistance, paid parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
• Employee Resource Groups that advocate for inclusion and diversity in all that we do.
• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

Equal Employment Opportunity

At Avēsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity.

We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic.

At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients.

We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avēsis, where We See You