- Average incentive potential of $550/month & Top incentive potential of $2,600/month, based on performance
- Competitive hourly and incentive-based pay
- Generous medical, dental and vision benefits program
- 401(K) retirement savings plan with employer match
- Paid time off
- Tuition reimbursement
- Ongoing training to grow your skills
- Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
- Perform repairs on all devices
- Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
- Supervise, train and coach tech experts
- Stand in as store manager when needed
- Maintain service-level agreements (SLAs) on turnaround time (TAT) for repairs
- Ensure all work orders (WOs) are addressed by end of day (EOD)
- Oversee all buybacks and return material authorizations (RMAs)
- Manage back of house (BOH) and ensure new processes and procedures are followed
- Order and manage inventory
- Ensure PPE supplies are ordered and utilized, and safety standards are met
- 1+ years of customer service/retail sales experience
- 6+ months of smartphone repair experience or equivalent
- 1+ years of retail supervisory experience or equivalent (preferred)
- High school diploma or GED (preferred)
- Inventory supervisory experience; inventory counts, live inventory management or equivalent
- Proficient in Microsoft Office with an emphasis on Excel
- Effective verbal and written communication skills
- Customer service skills
- Motivation to meet and exceed evolving key performance goals
- Technical, problem-solving, and organizational talents
- Ability to work flexible hours, including weekends and holidays
- Reliability and flexibility in difficult situations
- The ability to quickly adapt in an ever-changing environment
-
Sales Associate
3 weeks ago
Target Optical Shorewood, United StatesTarget Optical [Sales Associate / Team Member] As a Sales Associate at Target Optical, you'll: Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones; Utilize optical prescription to recommend specific lens ...
-
Sales Associate
4 weeks ago
Walmart Shorewood, United StatesWalmart Il Route 59 - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensur ...
-
Retail Sales Associate
3 weeks ago
Staples Shorewood, United StatesStaples - JobID: 7058 [Sales Associate / Team Member] As a Retail Sales Associate at Staples, you'll: Respond quickly and resourcefully to customer requests and concerns; Create a positive, inviting environment for customers; Multitask on sales responsibilities and merchandising ...
-
Retail Sales Associate
3 weeks ago
Asurion Shorewood, United StatesOur Retail Sales Technician role has big-time impact If you enjoy helping people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create ca ...
-
Retail Sales Associate
3 weeks ago
Asurion Shorewood, United StatesOur Retail Sales Technician role has big-time impact If you enjoy helping people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create ca ...
-
Retail Sales Associate
2 weeks ago
Asurion Shorewood, United StatesOur Retail Sales Technician role has big-time impact If you enjoy helping people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create ca ...
-
Sales Associate Target Optical
4 weeks ago
EssilorLuxottica Shorewood, United StatesSales Associate Target Optical · Date: Apr 17, 2024 · Brand: Target Optical · Location: · Shorewood, IL, US, 60404 · **Requisition ID:** 843210 · **Store #** : Target Optical · **Position:** Part-Time · **Total Rewards: Benefits/Incentive Information \_US)** · At Target Optical, ...
-
Sales Associate Target Optical
2 weeks ago
EssilorLuxottica Shorewood, United StatesRequisition ID: 843210 · Store #: Target Optical · Position:Part-Time · Total Rewards: Benefits/Incentive Information · At Target Optical, we are on a mission to be the ally that WOW's all families shopping at Target, by offering an easy and inspiring optical experience, no m ...
-
Lead Retail Sales Associate
3 weeks ago
Asurion Shorewood, United StatesOur Lead Retail Sales Technician role has big-time impact If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you. · At uBreakiFix by Asurion, we dont just assist our customers with techni ...
-
Lead Retail Sales Associate
3 weeks ago
Asurion Shorewood, United StatesOur Lead Retail Sales Technician role has big-time impact If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you. · At uBreakiFix by Asurion, we dont just assist our customers with techni ...
-
Sales Associate Target Optical
3 weeks ago
EssilorLuxottica Shorewood, United StatesRequisition ID: Store #: Target Optical Position:Part-TimeTotal Rewards: Benefits/Incentive InformationAt Target Optical, we are on a mission to be the ally that WOW's all families shopping at Target, by offering an easy and inspiring optical experience, no matter when, where or ...
-
Sales Associate
1 day ago
Spencer Gifts Summit Argo, United StatesEmployee Type: · Seasonal/Temp · Location: · Arlington Heights · Job Type: · Other · Experience: · Not Specified · Date Posted: · 5/13/2024 · Job Description · Hourly rate ranges from $ $14.20 per hour and is dependent upon qualifications and experience. · Brand - Spi ...
-
sales floor associate
4 weeks ago
Dollar Tree Summit Argo, United StatesDollar Tree W 63RD ST [Retail Associate / Cashier / Team Member] As a Sales Floor Associate at Dollar Tree, you'll: Handle all sales transactions while operating assigned cash register; Maintain security of all cash; Maintain a high level of good customer service; Protect all com ...
-
Sales Associate
3 weeks ago
Cost Plus World Market Barrington, United StatesCost Plus World Market N. Rand Rd. [Sales Associate / Team Member] As a Sales Associate at Cost Plus World Market, you'll: Assist customers utilizing World Market service standards; Stock merchandise according to visual standards; Cashier according to customer service guidelines ...
-
Sales Associate
3 weeks ago
Crate&Barrel Barrington, United StatesCrate & Barrel - JobID: [Sales Associate / Team Member] As a Sales Associate at Crate & Barrel, you'll: Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service; Deliver an engaged experience to every customer, ever ...
-
Sales Associate
3 weeks ago
Ace Hardware Naperville, United StatesSales Associate (Store 128, Naperville, IL, 75th Street) page is loaded · Sales Associate (Store 128, Naperville, IL, 75th Street) · Apply · locations · Store 128 - Naperville, IL (75th) · time type · Part time · posted on · Posted 4 Days Ago · job requisition id · REQ- ...
-
Sales Associate
2 weeks ago
Hibbet Sports Dundee, United StatesHibbett Sports - JobID: JR103240 [Retail Sales / Store Associate / Team Member] As a Sales Associate at Hibbett Sports, you'll: Provide outstanding customer experiences; Encourage services provided by our company; Track sales by following guidelines and using results to improve s ...
-
Sales Associate
3 weeks ago
Sunglass Hut Vernon Hills, United StatesSunglass Hut [Sales Associate / Team Member] As a Sales Associate at Sunglass Hut, you'll: Utilize The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives; Achieve/exceed individual sales plan by creating an EMOTIONAL CONNECTION with customers; ...
-
Sales Associate
3 weeks ago
Jared Vernon Hills, United StatesJared - Vernon Hills, IL [Sales Associate / Team Member] As a Sales Associate/Jewelry Specialist at Jared, you'll: Be responsible for providing a superior experience to the valued customers; Engage customers in conversation to understand their needs and desires; Present merchandi ...
-
Sales Associate
3 weeks ago
CB2 Green Marble Accessories Naperville, United States**career opportunity** · **Sales Associate** · Location: Naperville, Illinois We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve toge ...
Lead Retail Sales Associate - Shorewood, United States - Asurion
Description
Our Lead Retail Sales Technician role has big-time impact If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you.
At uBreakiFix by Asurion, we don't just assist our customers with technical issues — we provide a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.
Starting Pay - $19.95, per hour + uncapped sales & repair incentive potential
We take care of you (benefits/perks):
As a Lead Tech, here's what you can expect to do:
We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. This role is responsible for overall store operations, creating a great customer experience within our retail stores, and developing and coaching our expert technicians.
Here's what you'll bring to the team:
Get to know us:
As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.