Sales Associate - Naperville, United States - Ace Hardware

Ace Hardware Naperville, United States

4 weeks ago

Description

Sales Associate (Store 128, Naperville, IL, 75th Street) page is loaded

Sales Associate (Store 128, Naperville, IL, 75th Street)

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locations

Store 12- Naperville, IL (75th)

time type

Part time

posted on

Posted 4 Days Ago

job requisition id

REQ-22599

About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.

Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States.

Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence
General Summary

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities

Customer Service:
Provide a positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION – Showing our love for the work we do, our customers, and our associates.

RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.

INTEGRITY – An authentic commitment to moral and ethical behavior.
TEAMWORK – Together we can achieve extraordinary things.
EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$14.00 per hour
Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities.

The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.

The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

About Westlake Ace Hardware

Westlake Ace Hardware Benefits

Westlake Ace Hardware offers a variety of perks and benefits such as:
Competitive Wages
Incentive Award Programs
Vacation Pay
Sick Pay
Paid Holidays
Bereavement Pay
Helping Hands
401(k) with Company Match
Benefits

(Medical/Dental/Vision

& More)
Associate Assistance Program
Life Insurance
Short-Term Disability Benefits
Training & Development
Recognition
Associate Discounts
Anniversary & Service Awards
Talent Search Referral Bonuses
Community Service Involvement
Our Culture

The sentiment of a newly hired associate says it all: "I chose Westlake Ace for several reasons, which all circle back to having strong core values and being committed to living those core values out." What draws people to work with us (and stay with us) is our company culture.

We believe commitment to our core values of Service, Passion, Respect, Integrity, Teamwork, and Excellence help make us a great company and create a wonderful work environment.

We aren't a perfect company, but our culture is reflected in a statement that is often repeated by our associates – "We are family"

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