Inside Sales Manager, Richmond - McKesson

McKesson
McKesson
Verified Company
Richmond, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.


McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare.

McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers.

Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products.

We're proud to be the only national distributor serving the entire continuum of healthcare.


Every single McKesson employee contributes to our mission—by joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe.

Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies.

You'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare.

Working here is your opportunity to shape an industry that's vital to us all.

Join our team of leaders to begin a rewarding career.


Current Need:


Job Summary:


This position is responsible to lead a professional sales team consisting of individuals including Inside Sales Account Managers and Business Development Specialists.

Manage sales activity to retain and grow assigned customer base. Execute customer retention initiatives through customer contracts. Execute "bundled product strategies" to capture new office opening opportunities. Work directly with key customers, vendors, and affiliations to exceed revenue, profit, and retention objectives. Recruit, train, motivate, and hold accountable a high caliber sales staff. Utilize the company's online ordering technology to reduce cost of order processing and create a competitive advantage.


Hybrid Remote:

All Inside Sales Managers participate in training for new team members, and manage weekly team meetings in the Richmond office.


Essential Functions:


  • Provide leadership and clear direction to a team of inside sales professionals. Provide guidance and tactical involvement in all aspects of the sales process on a daily basis.
  • Set clear productivity standards, contact objectives, and daily core business expectation to ensure attainment of revenue and gross profit results and customer retention goals. Measure, track, and report progress toward becoming a primary supplier within the assigned customer base.
  • Coach/mentor and train staff on effective inside salestechniques through structured education and development initiatives as well as effective role play.
  • Facilitate communication between the sales team and support departments. Identify areas that require improvement and clearly articulate the issues so as to receive corporate assistance.
  • Provide accurate forecasts on a monthly basis. Hold sales team accountable for forecasting accuracy.
  • Coordinate the resolution of account issues to maintain a high level of customer satisfaction and sales growth.
  • Support companywide marketing and sales initiatives by implemented organized call campaigns and providing results to management, providing industry market and product trends, competitive analysis and customer feedback.

Minimum Requirements:


  • 8+ years professional experience
  • 02 years of supervisory experience

Critical Skills:


  • 5+ years experience in a b2b sales setting
  • Demonstrated leadership skills
  • Demonstrated track record of exceeding sales goals
  • Experience developing and managing a team
  • Ability to navigate in a matrix environment and build collaboration
  • Strong strategic ability
  • Strong financial acumen

Additional Skills:


  • 2+ years of Inside Sales management experience strongly desired
  • Sales coaching and skill development
  • Strong interpersonal, communications and organizational skills
  • Demonstrated creativity, problem solving ability, negotiation and conflict resolution skills

Education:

4-year degree in related field or equivalent experience, MBA Preferred


Travel:20% Travel necessary for annual National Sales Conference

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- **At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, menta
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