Medical Receptionist - Austin, United States - Pinnacle Surgery Center of Austin

Description

***A Medical Receptionist / Medial Records Clerk is responsible for interacting with guests in a healthcare setting and executing administrative tasks for the medical team. Their duties include greeting patients professionally both in person and on the phone, explaining intake forms to new patients, processing payments before/after treatment, and managing patients' health records and history.


ESSENTIAL FUNCTIONS / RESPONSIBILITIES

• Maintain the confidentiality, security, and physical condition of medical records.
• Assist patients with information necessary to pay all medical charges.
• Greet and attend to patients in person.
• Answer, forward, and screen all phone calls in a professional and courteous manner.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies.
• Assist intake patients for surgery.
• Assist with emergency procedure as required.
• Maintain and increase standards of performance and education.
• Participate in inservice education programs, additional training, orientation, and staff development programs.
• Work well under pressure.
• Accurately follow verbal and written directions/directives from supervisors.
• Be an ambassador for Pinnacle Surgery Center of Austin.
• Adhere to the Policies and Procedures of the surgery center.

REQUIRED SKILLS / ABILITIES

• Possess the physical ability and perceptual acuity (visual, auditory) to satisfactorily perform all indirect care functions.
• Ability to communicate effectively in English, verbally and in writing to a diverse audience.
• Ability to plan, organize, and prioritize work.
• Possess the highest level of ethical behavior.
• Ability to remain flexible to adapt to changes in work environment.
• Excellent timemanagement, problemprevention, and problemsolving skills.
• Ability to work accurately with close attention to detail.
• Maintain confidentiality of sensitive information.
• Ability to work effectively, professionally, and tactfully with a diverse workforce, team leaders, clients, and outside companies.
• Possess a work ethic that includes neatness, promptness, punctuality, and accuracy.
• Exhibit a professional, businesslike appearance and demeanor

QUALIFICATIONS

• Must have completed high school or equivalent.
• Current CPR/BLS certification or willingness to complete.
• Two years of experience and a demonstrated knowledge of front desk operations.
• Prior experience working in a healthcare setting, particularly ambulatory surgery centers and medical offices, a plus.
• Working knowledge of medical insurance billing/verification, a plus.

Thank you

• NOTE: This employer maintains a policy of nondiscrimination and equal opportunity for all employees and applicants for employment.

All aspects of employment with us will be governed on the basis of competence and qualifications and will not be influenced in any manner by race, color, religion, gender, creed, age, marital status, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law._


Pay:
$ $20.00 per hour


Benefits:

• 401(k)
• 401(k)

matching

• AD&D insurance
• Bereavement leave
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Onthejob training
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday
• Morning shift
• No weekends

Experience:

• Medical terminology: 1 year (preferred)
• Customer service: 2 years (required)
• Computer skills: 2 years (required)

License/Certification:

• BLS/CPR (preferred)

Work Location:
In person