Dental Assistant - Los Angeles, United States - Hero Practice Services

Hero Practice Services

Verified Company

Los Angeles, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location:
Downtown LA, CA

Pay Range:
$ $21.00 based on prior dental experience

Company Overview:
Hero Dental, Vision, and Orthodontics (DVO), LLC, is part of the Hero Practice Services group.

Hero is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities.

With 30+ offices across seven states, we have helped over a million children, ages six months through 20 years, gain access to the care they need since 2006.

Working at Hero is both a career and a calling join us, BE A HERO

Company Mission

To be the leading provider of high-quality and compassionate dental, vision and orthodontic services to children in underserved communities.

Outcome of the Role

The Dental Assistant role is to support the dentist and hygienist in providing high quality and compassionate care to all patients.

The outcome of this role is achieved by following Hero Core Values:
Integrity - Doing what is right for our patients, our teammates, and our company. Upholding moral principles and trustworthy actions.

Be in compliance with all laws and regulatory agencies governing our company (e.g., HIPAA, CDC, ADA, AAPD, OSHA, etc.)
Demonstrate a high level of integrity in all activities; do not cut corners to achieve goals
Adhere to all state and federal guidelines
Use proper infection control practices
Follow all company implemented policies and procedures including OSHA protocol

Mission Driven - Focused on delivering high quality, compassionate healthcare through your daily activities in efforts to better the community we service.

Display optimism and passion for the mission
Communicate in a childfriendly tone
Continually reassure and educate patient and family throughout the entire appointment
Possess a cando attitude, doing what is right for the patient
Create a friendly relationship with patients and parents as well as educating them on good oral health
Organizing and sterilizing dental instruments and workstations per OSHA standards

Patient First - Evaluating our level of service and quality to the people we serve, putting what's best for our patients above all else.

Accurately describe to patient and family the necessary treatment and plan steps
Efficiently obtain quality dental radiographs (periapicals, bitewings, panoramic) as requested by the dentist using coaching techniques
Provide clear, effective, and encouraging oral hygiene instructions
Accurately describe to patient and family the necessary treatment and plan steps
Exhaust all efforts to provide the best patient experience

Accountability - Taking responsibility for meeting our commitment and taking ownership of our results.

Report to work on time as scheduled and ready to serve the patient throughout the entirety of the scheduled shift
Collect and document clear, concise, and accurate patient records
Obtain written treatment plan signatures
Write accurate and consistent notes, ensuring chart notes match services completed
Be prepared, selfmotivated, and manage down time effectively

Compassion - Having the insight and vision to see others and help them along the journey of awareness, courage, confidence, and joy.

Seeing people as humans and assuming positive intent.

Initiate friendly, stress reducing conversations with patients and family members
Ability to describe protective stabilization to patient and family
Effectively communicate proper oral hygiene and preventative care to the patient and family
Communicate in a friendly tone

Teamwork - Acting as a contributing teammate to those you work with, striving for common culture and goals. Supporting one another to achieve the mission and seeing opportunity in yourself and others to develop and grow.

Demonstrate a teamwork mentality
The ability to anticipate Provider needs before and during treatment
Participate in all office communication by offering ideas or problemsolving suggestions
Communicate clearly and professionally with other teammates
Promote a positive work environment for all fellow teammates

Minimum Qualifications

Radiology Education and training that meets state requirements
Strong interpersonal skills such as; a friendly outgoing demeanor and the ability to actively listen to patients and parents
The ability to multitask and complete dental tasks correctly and in a timely manner
Ability to disinfect hygiene station following clinical contact surfaces protocol
Efficiently complete tasks in a fastpaced environment

Desired Qualifications

Knowledge of eClinical Works
Previous experience working in a dental office
Current BLS CPR Certification
Familiar with hygiene instruments and understanding the proper use of these instruments
Experience with diagnostic radiographs and intraoral pictures
Knowledge of tooth numbers/letters and the ability to chart existing r