- Enhance pre-purchase confidence and knowledge of end-users by:
- Collaborating with internal teams to develop comprehensive installation instructions, user-friendly videos, and tailored content for both DIYers and Professionals.
- Working closely with engineering teams to design jigs, fixtures, and installation aids that simplify the process and inspire confidence in consumers.
- Partnering with wholesale channels and Retailers of Larson to bolster pre-purchase confidence and emphasize the installation experience in line with our long-term vision.
- Supporting the development of product landing pages on and YouTube to ensure consistent information dissemination.
- Conducting regular assessments and quality checks on installation materials and processes to maintain high standards.
- Leading the development of innovative solutions and tools to streamline procedures and enhance the overall installation experience.
- Collaborating with marketing and sales teams to highlight the improved installation experience as a hallmark of the Larson Storm Doors brand.
- Providing guidance and support to internal and external stakeholders to ensure alignment with brand standards and objectives.
- Championing customer experience excellence and seeking continuous improvement opportunities to enhance satisfaction and brand loyalty.
- Assist in the development of installation training and certified installer initiatives.
- Support marketing and sales organizations with trade shows and other product expos.
- Collaborate with R&D, engineering, product management, and marketing teams on key initiatives.
- Provide "Voice of Customer" insights to relevant departments for informed decision-making.
- Minimum of 5 years of experience in millwork or storm door industry (Retail experience preferred).
- Bachelor's degree or equivalent hands-on work experience.
- Proficiency in developing and implementing large-scale training initiatives.
- Understanding of door manufacturing, retail, and installation requirements.
- Proven experience in leading large projects to successful completion.
- Proficient in Microsoft Office Suite (PowerPoint, Word, Excel) and capable of reading CAD documents.
- Willingness to travel up to 50% of the time to support field activities (average 20-30% travel).
- All the Insurance coverage you'd expect like medical, dental, vision, life insurance, flexible spending accounts, wellness programs, 401K all effective on your date of hire, and a bonus program
- Scholarship program for children of employees
- Annual merit and incentive programs
- Charitable gift matching
- Adoption Assistance
- Culture committed to work-life balance
- Programs in place to support professional development and career growth
- Stock purchase program and charitable gift matching
- Associate Purchase Program on All Fortune Brands Products
- Willingness to travel up to 50% of the time to support field activities (average 20-30% travel)
- Travel & expense reimbursement program
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Technical Sales Manager - Maumee, United States - Fortune Brands
Description
Company DescriptionJob Description
As the Technical Sales Manager, you will play a pivotal role in ensuring consistency and excellence in performance across our channel partners for Larson, focusing on assembly, installation, troubleshooting, and post-sales interactions. You will lead initiatives aimed at enhancing customer engagement and satisfaction, particularly through effective monitoring processes and empowering our customers with the necessary competencies for successful product utilization.
YOUR ROLE:
The bullet points below reflect roughly 80% of your job. We are a fast-paced company, you may be pulled in a variety of different directions with tasks added or changed.
BENEFITS
Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at to learn more.
Equal Employment Opportunity
FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations
FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at and let us know the nature of your request along with your contact information.
