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Residential Services Coordinator I
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DePaul Buffalo, United StatesOverview · DePaul is looking for passionate mental health professionals to join our team We are currently hiring a full-time Residential Services Coordinator 1 at our Apple Blossom Apartment Treatment Program in Cheektowaga, NY. The Residential Service Coordinator assumes primary ...
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Residential Services Coordinator I
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Residential Services Coordinator I
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SRO Residential Services Coordinator 3
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Nursing Care Coordinator-Rehabilitation Services
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The Summit Center Buffalo, United StatesThe Coordinator of Pre-Vocational and Employment Services manages assigned Community Division program(s) including review of admissions materials to determine funding appropriate to referred individuals, authorizing services and managing allocations. This includes the selection, ...
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Customer Service Coordinator
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CRST The Transportation Solution, Inc. Buffalo, United StatesCalling all current college students who are looking for employment in June 2024 · Job Summary: · Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in per ...
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Support Services Coordinator
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Support Services Coordinator
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The Summit Center Buffalo, United StatesThe Coordinator of Pre-Vocational and Employment Services manages assigned Community Division program(s) including review of admissions materials to determine funding appropriate to referred individuals, authorizing services and managing allocations. This includes the selection, ...
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Service Coordinator
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Coordinator- Service
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Nights & Weekends - Service Coordinator
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Technician for Supply Engineering
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SAP Basis Administrator
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Client Service Coordinator
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Customer Service Coordinator
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PowerHouse Westerville, United StatesSUPERCHARGE your career here at Powerhouse · This position coordinates customer service activities relative to Exterior Services customers. · Why Powerhouse: · Comprehensive benefits plan with multiple plan options for medical and dental. · Vision, HSA, Voluntary Life, FSA, D ...
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automotive service appointment coordinator
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Customer Service Coordinator - Buffalo, United States - CRST The Transportation Solution, Inc.
Description
**Description**
**Calling all current college students who are looking for employment in June 2024**
**Job Summary:**
Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able to communicate effectively, understand the customer's needs, and provide solutions or information promptly. Additionally, they may need to collect and record customer data and maintain accurate records of customer interactions. The role requires problem-solving skills, patience, empathy, and the ability to work under pressure. The focus is on building and maintaining positive relationships with customers and providing quality service that meets or exceeds their expectations.
**Home Solutions (Installs)** : CRSTs Home Solutions - Installs division provides delivery and installation of products that require skilled labor or trade-licensed technicians. From delivery to installation and assembly, demand for these services has grown significantly. Home Solutions is proud to work with retail and client partners to provide convenient solutions for consumers.
**Advantages/Benefits:**
+ $16.20 an hour
+ Two weeks of paid training with flexible scheduling
+ Paid time off will be accrued monthly
**Schedule:** Flexible scheduling with college class hours. We have Part-Time and Full-Time shifts available. Please have class schedule available at time of interview. Next training class starts 6/3.
**Location:** This is an **onsite position only;** students will need to live within the vicinity throughout Summer Break. We have a newly remodeled facility located off Northpointe Parkway in Amherst, NY. Parking is provided for all employees. Students will need to live
**Essential Duties and Responsibilities:**
+ Assist with taking inbound calls by receiving warm leads and procure water heater sales in a timely fashion from clients/customers
+ Provide data entry assistance and properly document information by uploading to internal and external systems for client communications along with maintaining a record of all events pertaining to each request
+ Update service orders on behalf of servicer requests internally through system
+ Will work in the client system uploading paperwork, status, and call information
+ Respond to inbound calls involving scheduling/rescheduling, order modifications, customer payment processing, customer complaints, and any other basic inquiries from customer, clients, and services
+ Properly document all systems
+ Resolves simples and complex problems by clarifying customer complaint, determining route cause of the issue, providing best possible solution, expedited adjustment, follow up for completion
+ Act as a liaison between customers, clients, and servicers
+ Provide timely communication to each internal department to address issues and /or complaints
+ Escalate issues per established procedures
**Role Qualifications:**
+ **Current student enrolled in local college**
+ Shift availability to work at least 15-20 hours per week, some weekend hours preferred
+ High school diploma or equivalent
+ Successfully complete CRST customer service training classes
**Preferred Skills:**
+ Customer Service and Communication
+ Good Time Management
+ Active Learning and Listening
+ Social Perceptiveness
+ Critical Thinking and Coordination
+ Service Orientation
**The CRST Core Values:** Safety at the Core of All We Do Integrity in Every Decision and Action Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
**EEO Statement:** All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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