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Brand Success Director- Real Estate as a Service - Salem, United States - Clinch
Description
Brand Success Director - Real Estate as a ServiceLocation:
Remote
Who You'll Work For
REEF's mission is to connect the world to your block.
We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.
Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
What You'll DoAs the Brand Success Director, you will engage brand partners in the Real Estate as a Service business vertical (including micro mobility, storage, digital advertising, EV charging, urban farming, among others) to develop and execute strategies, promote growth and expansion, and use a variety of data to drive volume and profitability.
Responsibilities to include:
Manage the relationships with brand partners to track and optimize performance and growth
Develop the REEF Brand Partner onboarding playbook and process, as well as executing as the point of contact for all new and existing brands within the category
Oversee brand partner onboarding, communications, and engagement, consistently delivering the REEF value proposition
Establish and define metrics for success; Collaborate on KPI dashboards and translate performance results to leadership
Work closely with internal stakeholders and lead cross-functional activities, ensuring prompt follow-up and efficient implementation of changes
Proactively present brand partners with opportunities/ideas compatible with the REEF's objectives and the partner's goals that will generate additional revenue
Build strong and long-lasting relationships with brand partners and manage various account functions by consistently delivering best-in-class service
What We Want From You:
6+ years of experience working in brand success, account management or other similar roles (Real Estate and PropTech a plus)
A strong startup and strategic mindset and a self-starter attitude - You thrive in a fast-paced, ambiguous environment
Results oriented attitude with a bias for action
Exceptional social, verbal and written communication skills with ability to influence your peers
Proven track-record of process improvement and measurable wins
High level of follow-up, availability and responsiveness to internal and external partners
Keen interest in the real estate industry
Demonstrated ability in crafting effective customer presentations
Internal stakeholder management with demonstrated excellence in working in cross-functional setups
Ability to manage multiple projects simultaneously and meet strict deadlines
Ability to recognize and escalate issues to appropriate stakeholders and ensure resolution is attained promptly
Excellent Excel and PowerPoint skills; experience in project management tools
What We'll Provide
Medical
Dental
Vision
Life and Disability
401K
Paid Time Off (PTO)
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work is performed in a professional office environment.
WORKING CONDITIONS:
Work is performed indoors for extended periods of time including up to the entire duration of shift. REEF Technology is an equal opportunity employer, and we value diversity at our company.
REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.#J-18808-Ljbffr
