Parking Supervisor - Santa Monica
23 hours ago
Job description
Job DetailsDescription
Position Summary
The Parking Supervisor supports the Parking & Security Operations Manager in the day-to-day leadership of the valet, gatekeeper, and security teams.
This frontline leadership role ensures seamless arrivals and departures for Jonathan Club members and guests while maintaining the highest standards of service, safety, and hospitality.
The Parking Supervisor embodies professionalism, teamwork, and a member-first mindset.The Parking Supervisor Is Responsible For The Following
Operational Excellence
Oversee valet and parking operations with focus on efficiency, safety, and courtesy
Ensure entrance, gate, and parking lot aesthetics are immaculate
Maintain inventory of equipment and supplies; confirm proper functionality
Team Leadership
Supervise valet attendants, gatekeepers, and security during shifts
Assign duties, monitor grooming standards, provide real-time coaching
Onboard and train new hires; reinforce JC's member service standards
Guest Service & Incident Response
Serve as point of contact for guest concerns or incidents
Address and resolve vehicle damage, service recovery, or parking issues professionally
Complete incident reports and escalate concerns as needed
Administrative & Security Support
Assist in weekly scheduling and shift coverage coordination
Support labor and budget tracking; review overnight security reports and footage
Enforce safety protocols and Club access procedures
Qualifications & Requirements
2+ years supervisory experience in hospitality, valet, or luxury guest service
Clean driving record and valid driver's license
Strong communication, problem-solving, and leadership skills
Ability to work evenings, weekends, holidays, and overnight if needed
Proficient in Microsoft Office and scheduling tools
Bilingual preferred (Spanish a plus)
Able to stand for long periods and lift up to 25 lbs
Preferred Attributes
Warm, professional demeanor with a hospitality-first mindset
Appreciation for tradition, etiquette, and personalized service
Ability to manage fast-paced, high-volume environments
Commitment to creating a respectful and efficient team culture
Pay Range:
$23.00/hour - $25.00/hour
At Jonathan Club, our values of Family, Community, Wellness, Respect, and Passion are at the heart of everything we do.
Our mission is to enrich the lives of our members by providing an extraordinary experience at both the Town and Beach clubhouses.
Embracing diversity of interests, friendships, and community outreach, we are committed to creating a welcoming environment that fosters lifelong connections.
Jonathan Club is an Equal Opportunity Employer - M/F/Disability/Gender Identity/Sexual Orientation/Veteran.Jonathan Club will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for hiring.
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