Parking Supervisor - Santa Monica, CA
4 hours ago
Job description
Position Summary
The Parking Supervisor supports the Parking & Security Operations Manager in the day-to-day leadership of the valet, gatekeeper, and security teams. This frontline leadership role ensures seamless arrivals and departures for Jonathan Club members and guests while maintaining the highest standards of service, safety, and hospitality. The Parking Supervisor embodies professionalism, teamwork, and a member-first mindset.
The Parking Supervisor is responsible for the following:
Operational Excellence
- Oversee valet and parking operations with focus on efficiency, safety, and courtesy
- Ensure entrance, gate, and parking lot aesthetics are immaculate
- Maintain inventory of equipment and supplies; confirm proper functionality
Team Leadership
- Supervise valet attendants, gatekeepers, and security during shifts
- Assign duties, monitor grooming standards, provide real-time coaching
- Onboard and train new hires; reinforce JC's member service standards
Guest Service & Incident Response
- Serve as point of contact for guest concerns or incidents
- Address and resolve vehicle damage, service recovery, or parking issues professionally
- Complete incident reports and escalate concerns as needed
Administrative & Security Support
- Assist in weekly scheduling and shift coverage coordination
- Support labor and budget tracking; review overnight security reports and footage
- Enforce safety protocols and Club access procedures
Qualifications & Requirements
- 2+ years supervisory experience in hospitality, valet, or luxury guest service
- Clean driving record and valid driver's license
- Strong communication, problem-solving, and leadership skills
- Ability to work evenings, weekends, holidays, and overnight if needed
- Proficient in Microsoft Office and scheduling tools
- Bilingual preferred (Spanish a plus)
- Able to stand for long periods and lift up to 25 lbs
Preferred Attributes
- Warm, professional demeanor with a hospitality-first mindset
- Appreciation for tradition, etiquette, and personalized service
- Ability to manage fast-paced, high-volume environments
- Commitment to creating a respectful and efficient team culture
Pay Range: $23.00/hour - $25.00/hour
At Jonathan Club, our values of Family, Community, Wellness, Respect, and Passion are at the heart of everything we do. Our mission is to enrich the lives of our members by providing an extraordinary experience at both the Town and Beach clubhouses. Embracing diversity of interests, friendships, and community outreach, we are committed to creating a welcoming environment that fosters lifelong connections.
Jonathan Club is an Equal Opportunity Employer - M/F/Disability/Gender Identity/Sexual Orientation/Veteran. Jonathan Club will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for hiring.
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