- Lead and supervise field support staff, including welders, mechanics, fuelers, and yard hands, ensuring adherence to quality and safety protocols.
- Cultivate a culture of continuous improvement through staff development and training initiatives.
- Serve as the primary point of contact for customer support, prioritizing satisfaction and swiftly resolving issues to maintain positive client relationships.
- Monitor technician productivity and vehicle/equipment fault notifications, overseeing progress and ensuring timely completion of repairs.
- Uphold rigorous repair and safety standards in the shop, conducting regular inspections and implementing corrective measures as necessary.
- Perform additional duties as assigned by management.
- Proven experience in operations management or a related field, with a demonstrated ability to drive growth and achieve results.
- Strong leadership skills, with the ability to motivate and inspire team members towards shared goals.
- Excellent problem-solving abilities and a proactive approach to identifying and addressing challenges.
- Effective communication skills, both verbal and written, with a customer-centric focus.
- Hands-on experience in equipment maintenance or repair preferred.
- Willingness to embrace a fast-paced, entrepreneurial environment with a dedication to excellence.
- ASE certification, ASE 609.
- Hydraulic diagnostic, Electrical diagnostic experience preferred.
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Lead Mechanic - Las Vegas, United States - Terra Contracting Inc
3 weeks ago
Description
Company Overview: Terra Contracting, Inc. is a dynamic and rapidly growing enterprise specializing in underground utilities installation and repair. Committed to both innovation and employee welfare, we foster a collaborative environment where each team member plays a crucial role in our continued success.
Position Overview: Are you a mechanically inclined problem solver with a passion for driving growth? Terra Contracting, Inc. is seeking a proactive and strategic Lead Mechanic for our maintenance department, you will be responsible for servicing the company's heavy equipment / fleet maintenance support. This position offers the opportunity to spearhead business expansion and motivate a dedicated team.
Responsibilities:
Qualifications:
