Jobs

    Store Shift Supervisor - Elyria, United States - Pet Supplies Plus

    Pet Supplies Plus
    Pet Supplies Plus Elyria, United States

    4 weeks ago

    Default job background
    Full time
    Description

    Overview

    Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we If you're a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood

    Responsibilities/Qualifications

    As Store Shift Supervisor at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:

  • assist a neighbor in choosing the perfect toy for a lab who loves to fetch
  • stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
  • show a fourth grader how to test the water in his fish tank
  • set an example for the other team members in delivering fantastic neighborly service
  • assist the store's team leaders by reinforcing the daily operational procedures and performance expectation

    • while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You are PAWsome

    Shift Supervisor key responsibilities include:

  • Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store the favorite pet store in the neighborhood.
  • Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite.
  • Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors.
  • Learning and performing back office procedures – like making signs, updating price changes, and imputing cashier records – to comply with standards and expectations.
  • Involvement in store recruiting, onboarding and team member development.
  • Communicating opportunities to improve community engagement or store performance to the team leaders.
  • Act as store team members when they're not acting as the manager-on-duty or learning operational tasks.

    • PAWsome Shift Supervisor candidates will have:

  • A high school diploma or GED.
  • 2+ years of retail experience.
  • Proficiency in Microsoft Office.
  • Strong sales and customer service skills are a must.
  • Ability to operate all equipment, including a forklift, to run the store is important, as well as the ability to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy).
  • Ability to work flexible schedules, have reliable transportation, and must pass the drug screening (where allowed by law) and be 18 years or older.
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