Technical Specialist, Strategic Resolution Group - Hartford, United States - The Travelers Companies, Inc.

Mark Lane

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Mark Lane

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Description
Who Are We?

  • Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
  • Job Category
Claim

Compensation Overview

Salary Range

$81, $133,700.00
Target Openings
1
What Is the Opportunity?

We are looking for a motivated and enthusiastic team player to join our Strategic Resolution Group Claim team as a Technical Specialist handling complex toxic tort, latent injury, sexual misconduct and/or environmental claims that may present significant financial exposures.

With general supervision, you will manage moderate to large exposure claims with complex liability and coverage issues, with the goal of developing strategies to ensure that claims are successfully resolved in the most efficient and effective way while meeting established protocols and delivering optimal customer service.

As you meet the challenges of an ever-changing litigation landscape, you will maintain and develop a strong understanding of applicable law in multiple jurisdictions enhancing your ability to successfully manage complex coverage and liability issues.

What Will You Do?

  • In the handling of moderate to large exposure claims, your responsibilities may include:


  • Litigation Management

  • Proactively develop and execute a strategic file management plan that achieves optimal file resolution, including as appropriate research and recommendation of counsel; litigation and resolution strategies; management of loss adjustment expenses; engagement of appropriate experts; use of proper settlement and release terms. Attend meetings with counsel, settlement conferences, mediations and trials.


  • Financial Analysis

  • Estimate financial exposures on an individual claim and account basis. Develop budgets and financial analyses in consultation with supervisor and maintain appropriate defense and indemnity estimates.
  • File Maintenance and Administrative Compliance
  • Maintain welldocumented and organized claim files. Maintain proficiency with SRG claim systems and databases. Adhere to applicable requirements for data accuracy. Efficiently manage file inventory.


  • Staff Development

  • May be involved in training, mentoring and interviewing.
  • Perform other duties as assigned.
  • Education & Work Experience:
  • Bachelor's degree.
  • 3+ years of experience in claim handling, legal, insurance or coverage advice or environmental fields.
  • Job specific or technical competencies:
  • Analytical Thinking.
  • Communication.
  • Judgment & Decision-Making.
  • Teamwork.
  • Accountability.
  • Customer Focus.
  • Relationship Management.
  • Business Perspective.
  • Knowledge of Regulatory and Claim Environments.
  • Planning & Organizing.
  • Technology.
  • Working Independently.
  • Application of Departmental Practices and Procedures.
  • Licensing.
What is a Must Have?

  • High School Diploma or GED.
  • A minimum of 2 years' experience in claim handling, legal, insurance, coverage advice or environmental fields.
  • In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job.
  • What Is in It for You?
  • Health Insurance: Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices

  • Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.


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