Employee in Customer Service - Rowes Run, PA, United States - Diamond Dynamics

James Miller

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James Miller

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Freelance
Description

Customer Service Representative (w/m/d)

Are you looking for a meaningful job?
Join the SHL Group and share our
passion for telemedical
healthcare. With our work, we strengthen the
health self-management of many people and improve their
quality of life.

Our services complement traditional medical care and enable a safer approach to health questions, sustainable prevention, and comprehensive, convenient care for people with chronic illnesses.

At SHL, the
individual is at the center of everything we do, not only for our customers but also for our employees.

We enjoy
digital topics and
innovations and value honesty and trust in our teamwork. A
culture of appreciation is just as important to us as a constructive
feedback culture.


Become part of the SHL Group and actively shape the future of medical healthcare We are currently looking for a
Customer Service Representative (w/m/d) in full-time.


You will support us in
- caring for our customers and insured persons regarding non-medical questions
- creating electronic files including all master and contract data
- providing telephone support for the setup and use of telemedical devices
- processing and analyzing the cause of device alarms
- compiling and sending contract documents
- performing logistical tasks as part of the substitution regulation


You are a good fit for us because you
- have completed a vocational training, preferably in the commercial field
- have excellent

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