Account Resolution Representative - Lisle
4 days ago

Job summary
This role is responsible for assisting in student success through proactive and accurate account assessment and student assistance on past due balances for inactive students.
Responsibilities
- Manage a portfolio of assigned student accounts, some of which may be complicated or unique, to ensure payment is received; this may include research, validating data and postings in student ledgers, and/or working with other departments to ensure accuracy of accounts following account(s) through resolution.
- Negotiate mutually acceptable payment plans with students in accordance to policy.
Job description
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