- Set up orders and deliver to rooms within approximately 20-30 minutes.
- Develop a complete knowledge of menus, dish and glassware service, and utilize that knowledge in the service of guests as needed.
- Follow proper tray set up for all orders, including silverware, napkins, appropriate condiments, beverages, any special requests, etc. Check complete food order to ensure all have been set on tray for delivery.
- Develop a complete knowledge of service standards for beer, liquor and wine, complying with alcohol awareness procedures and complying with all applicable laws.
- Promptly return check and payment to cashier; call back to guest after 5-10 minutes to see if meal is satisfactory.
- Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
- Strong communication skills verbal and written
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
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Room Service Server - Yountville, United States - Remington
Description
Job Description$16 hourly + Tips
What you will be doing
6462 Washington Street, Yountville, California 94599
Rooted in Yountville history, we welcome our guests to experience a luxury boutique hotel inspired by a quintessential wine country home and anchored by a Heritage Valley Oak. Hotel Yountville beckons guests with buildings constructed of stacked Napa river rocks, heavy timber beams and copper accents. With charming service and genuine comfort, Hotel Yountville creates a Vintage Yountville escape for wine country lovers.
Requirements
$16 hourly + Tips
What we are looking for