Member Team Lead - Overland Park

Only for registered members Overland Park, United States

1 month ago

Default job background
$20 - $28 (USD)

Job summary

The Member Team Lead assists management with supervising associates in assigned areas of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines.

  • Assists management with supervising associates in assigned areas of responsibility
  • Communicates goals and feedback
  • Trains associate son processes and procedures

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