Team Lead, Patient Solutions - Overland Park
1 week ago
Job summary
The Team Lead is responsible for engaging with team members program managers and other departments within the organization to support all operational activities ensure efficient day-to-day operations and provide ongoing program metrics for customer business review meetings.- Continuous monitoring of existing processes and analyzing their effectiveness.
- Review service trends and collaborate on priorities and next steps to improve productivity and efficiencies within Patient Solutions.
- Utilizes historical program and operational data to identify opportunities trends/patterns behaviors to present recommendations on program enhancements process changes or areas to expand our service offerings.
Job description
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