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    Senior Experience Design Lead - Chicago, United States - McDonald's

    McDonald's
    McDonald's Chicago, United States

    2 weeks ago

    Mcdonald's background
    Tourism / Travel / Hospitality
    Description

    About the Company: At McDonald's, we are proud to be a globally recognized brand with a presence in over 100 countries, serving 70 million customers daily. With a relentless ambition to remain at the forefront of the industry for almost 70 years, McDonald's continues to focus on growth strategies and innovation to exceed customer expectations worldwide. Joining our team means embracing big thinking and preparing for a career with a global impact.

    Every day at McDonald's is an opportunity to make a positive difference. Our values, centered around inclusivity, service, integrity, community, and family, drive us to create meaningful experiences for our customers, employees, and the planet. From supporting charitable organizations like Ronald McDonald House Charities to promoting sustainability, we are dedicated to using our influence for good. We offer a wide range of exceptional benefits, including a sabbatical program, tuition assistance, and flexible work arrangements.

    In our dynamic work environment, we operate on a hybrid work model that allows employees to collaborate in our state-of-the-art headquarters in downtown Chicago's West Loop. Our office serves as a global hub for innovation and teamwork, offering opportunities to attend classes at Hamburger University, taste test future menu items at our Test Kitchen, and leverage cutting-edge technology to connect with colleagues worldwide.

    As an equal opportunity employer, McDonald's is committed to fostering diversity and inclusivity among our crew members, staff, operators, and suppliers, creating feel-good moments for everyone.

    Job Title:

    The McDonald's Global Experience Design team is seeking an emerging design leader to join the Experience Design team as a Senior XD Lead with a focus on Design Systems.

    Job Description:

    The Senior XD Lead will play a crucial role in elevating McDonald's current design system by setting strategic directions for future advancements. This position requires expertise in developing and enhancing global, multi-channel design systems. The ideal candidate should be passionate about design, comfortable with ambiguity, and able to drive initiatives independently.

    Responsibilities:
    • Ensure a strong customer-centric focus throughout the product lifecycle.
    • Create user-centric design solutions aligned with business objectives.
    • Lead the evolution of the design system by implementing best practices and market insights.
    • Collaborate with product management and engineering teams to drive innovation and efficiency.
    • Establish and maintain a comprehensive design language and component library.
    • Define and implement design standards for a cohesive user experience across all platforms.
    • Lead design reviews and requirements gathering sessions.
    • Promote the value of the design system across the organization.
    • Advocate for Accessibility best practices (WCAG).
    Qualifications:
    • 8 years of experience in user-centered experience design, specializing in design systems.
    • Bachelor's degree in design, human-computer interaction (HCI), or equivalent.

    Preferred Qualifications:

    • Experience managing design teams.
    • Demonstrated creative design thinking with a strong understanding of Human-Centered Design and design systems.
    • Familiarity with technical considerations for various platforms.
    • Excellent communication, presentation, and persuasion skills.
    • Proven success in implementing global design solutions.
    • Passion for staying informed about new design trends.
    Additional Information:

    McDonald's is dedicated to a diverse workforce and an inclusive work environment that promotes feel-good moments for all. Reasonable accommodations are available for individuals with disabilities during the application process. McDonald's promotes equal employment opportunities for all without discrimination based on various characteristics protected by law. This job posting does not guarantee employment.

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