Senior Buisness Systems Analyst - Braintree, United States - Ultra Global Business Services

Description

Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies.

Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe.

As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed.

We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems.

Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide

Ultra Maritime is seeking a Senior Business Systems Analyst - Oracle who is an experienced professional with strong analytical, problem-solving and communication skills.

This is an exciting time to join the Ultra Maritime US organization as we are about to embark on a large-scale Business Improvement Program which will have a significant impact on how we currently use the ERP system. This role would suit someone who is looking for the opportunity to make a big impact on the organization in a time of great change and investment.

This individual will play a critical role in helping to ensure that all of the company's Oracle applications (Agile, EBS & BI publisher) are operating at peak performance across all sites, as well as providing support to meet business needs. The ideal candidate will have a broad knowledge of the Oracle platform and its capabilities and be able to provide creative solutions to meet business requirements.

This position will also be responsible for working cross-functionally with Finance, Accounting, Planning, Quality, Operations, Document Control, IT, Purchasing and Engineering, and take ownership of application maintenance, and integration between Agile/PLM applications, ERP, and other software applications.

As a member of the IT Team, this role will report to and work closely with the Global IT Apps Director in aligning site priorities for implementation of the global IT strategy, advising on local requirements, compliance, or regulatory requirements along with any local challenges as identified.

Nationality Requirements

Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers.

Job Description

Key responsibilities

• Manage Agile PLM and implement system/business process improvements
• Interface Agile with other applications, and provide on-going support
• Take ownership of the PLM area and lead projects to deliver tangible value
• Collaborate with cross functional teams and recommend best practices
• Work closely with the key stakeholders to understand requirements, manage software technical specifications and design documents, and develop and test the PLM applications and automations.
• Manage user setup, security, and other configuration.
• Support improvement initiatives, working with the business to identify improvement areas, system update testing, month-end/quarter-end closing support, Batch process verification, and Audit support.
• Work to evaluate, escalate and resolve issues/defects using judgement/initiative.
• Implement business improvement activities from initiation to implementation phase including gathering requirements, writing functional design documents, communicating requirements to technical team members, writing test scripts, implementing, and training end users and IT support staff.
• Work on all areas of E-Business suite with expert knowledge on Order Management, Receivables, Shipping, Oracle Advanced Pricing, EDI, Inventory, Purchasing and working knowledge on Service Contracts, Bills of Material, Work-in-Process, and Supply Chain.
• Review and analyze the effectiveness and efficiency of the existing system(s) and develop strategies for improving or further leveraging these systems.
• Liaise with the Director of Business Strategy & Apps to prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.
• Performs QA reviews of configurations for implementations or changes.
• Manage the maintenance, patches, upgrades, and overall health of business applications.
• Provide orientation, mentoring and training for applications, changes and/or enhancements.
• Guide team in developing reports, customizations, interfaces, and extensions for Oracle applications.
• Ensure compliance with company's security policies and procedures.
• Able to identify key business requirements with minimal information by quickly identifying key players and asking the right questions.
• Use data analysis and modelling techniques to develop and maintain data structures to support business solutions, ensuring adherence to corporate data standards and provide advice and guidance to developers.
• Assist end users with day-to-day applications troubleshooting and end user questions.
• Establishes and facilitates communication with other teams in order to manage inter-dependencies or requirements.
• Maintain excellent communication with on-site Leadership & Director of Apps.
• Communicate with customers, peers, team, and managers regarding incident and change management in a timely fashion always ensuring effective management of expectations.
• Monitor Global Ticket system for Oracle related issues and proactively manage them with regular updates to customer.
• Create ad hoc reports.
• Perform other duties as assigned.

Qualifications / skills required

Essential Technical Skills:

• Excellent knowledge of Oracle EBS , Oracle PLM , Oracle Database Enterprise edition and BI Publisher including support of all purchased modules and:
  • System Administration - General Support and Troubleshooting
  • Backend Administration - Server/Environment, Patching and Support, Back-ups/Restore
  • Access Control - Administration of User Access Rights/Permissions
  • Tech Development - Development of Custom Objects, Events, Lobbies\Reports, etc.
  • Data Manipulation - Data Migration & Mass Updates
  • Licensing - Management of tool licensing for OS, DB etc
  • BC/DR - High Availability and DR setup and monitoring
• Must have minimum of 5 years of experience in coding, scripting, and related software activities in a global enterprise:
  • Agile Client code
  • Agile web services
  • Java-based web applications
  • Agile SDK-based customization
  • High level of proficiency in developing Java web applicatio
• Knowledge and understanding of Document Control, Manufacturing, and Engineering in manufacturing companies, including a solid understanding of the Agile PLM Business process with respect to the manufacturing domain
• Familiarity with Core Java, Java Script, Java/J2EE, UI-Swing, Eclipse, Agile API, Excel API experience with ability to build Java-based interfaces and reporting.
• Experience supporting Agile PLM interfaces to other systems
• Experience generating reports in Agile PLM
• Experience in leading projects and project management
• Hands-on experience with SQL and PL SQL scripts
• Helpdesk Support - Operation & Administration
• Production of documentation for developed solutions and fixes
• Training, development, and mentoring of other team members & colleagues.
• Excellent knowledge of IT business processes and ability to act as a driver of improvements with a demonstrated ability to initiate and follow through on process improvements.
• Proven track record in problem solving, identifying and confronting problems (even when the problem occurs outside own domain), proposing the best, and most cost-effective solutions.
• Wide understanding of software development life cycle and approaches (especially working in an Agile environment)
• Detailed knowledge of corporate data standards
• B.A. / B.S or 5 Years of related experience in supporting business applications.

Essential Soft Skills:

• Excellent interpersonal skills - able to build relationships with customers and IT professionals from other teams / functions.
• Willingness to learn new Oracle capabilities/ solutions to aid continued professional development.
• Strong customer service orientation.
• Excellent verbal/ written communication skills with an ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated with an ability to handle multiple tasks, prioritize, meet deadlines with minimal supervision and have a keen attention to detail.
• Ability to be a positive representative of the Company both internally and externally.

Desired:

• Experience working in a global environment.
• Experience working in the defense industry.
• Experience with cloud technologies is a plus
• BI Reporting Development (e.g., Qlik Sense, Power BI, Cognos)
• Familiarity with SOX and Information Assurance programs
• Experience with ADP, Cobra, ProPricer, Crystal Reports, and Cognos.
• Analyzing and advising on capacity planning based on transaction volumes and growth
• Planning and implementation of Backup and recovery procedures
• Troubleshooting correction for bugs and performance tuning.
• Must have worked on very large production database environments.
• Must have comprehensive and expert knowledge of Oracle database architecture and software products, including a detailed knowledge of Oracle internals and database recovery techniques.
• Materials Management, MRP experience preferred.
• Excellent knowledge of industry standards and trends, with a strong understanding of Client's use of such practices and the main reasons for key particularities.
• Ability to work a flexible schedule, including evenings, weekends and/or holidays if required.
• Ability to travel in support of remote sites, less than 10%

Security Responsibilities:

• Must comply with all company security and data protection / usage policies and procedures.
• Personally responsible for proper marking and handling of all information and materials, in any form.
• Shall not divulge any information, or afford access, to other employees not having a need-to-know.
• Shall not divulge information outside company without management approval.
• All government and proprietary information will be accessed and stored electronically on company provided resources.
• Must be eligible for DoD Personal Security Clearance.

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Diverse & Inclusive Employer

Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self.

We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers.

We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.

We offer competitive benefits including medical, dental, vision, 401k match, paid time off and family leave, and much more

This contractor and subcontractor shall abide by the requirements of 41 CFR a), a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email