Cat/ia Property Claims Desk Adjuster - Madison, United States - American Family Insurance

American Family Insurance

Verified Company

Madison, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Investigate and maintain property claims.

Review and determine coverage, secures information, evaluates and writes estimates, arranges inspections and appraisals, communicates with insureds and other parties involved, and settles claims.

Position Compensation Range:
$55, $90,000.00

Pay Rate Type:
Salary

Compensation may vary based on the job level and your geographic work location._

Primary Accountabilities

Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Identify complex issues and seeks assistance as needed. Handle claims on a good faith basis.
Handle 1st party claims under multiple policy types and numerous endorsements.
Handle claims from the desk. Conduct onsite inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Respond to customer inquiries, makes appropriate decisions and closes file as needed.
Interpret and determine policies, leases, bylaws, declarations, articles and contract coverages and applies to all parties for assigned losses.
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.

Specialized Knowledge & Skills Requirements

Demonstrated experience providing customerdriven solutions, support, or service.
Demonstrated experience handling 1st party, multiline claims across our operating territories, or other equivalent experience.
Demonstrated experience handling moderately complex claims, or other equivalent experience.
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.

Licenses

Obtain state specific property casualty claims licensing as required.

Travel Requirements

Up to 10%.
Catastrophe duty up to 75% as applicable.

Physical Requirements

Work that primarily involves sitting/standing.

Working Conditions

Not applicable.

Prior property claims experience preferred

On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

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We provide benefits that support your physical, emotional, and financial wellbeing.

You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.

We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees).

In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer.

It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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