Holiday expert - San Juan Capistrano, CA, United States - Emerald Enterprises

Emerald Enterprises
Emerald Enterprises
Verified Company
San Juan Capistrano, CA, United States

3 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Have you already thought about vacation today? Then become part of our motivated service center team in Leipzig and support our customers as a competent and solution-oriented contact person for all questions related to vacation.

Thanks to your communicative nature, you enable our customers to book their next dream vacation quickly and easily.

After comprehensive training, you will increase customer loyalty and actively contribute to the success of ab-in-den- as a Customer Care Specialist (m/f/d) in Leipzig or Berlin.


The Invia Group is a pan-European market leader in the online travel sector and brings together leading online travel portals in Europe under one roof.

Whether package tourists or individual travelers, for business trips or family vacations - with our tourist offers, we reach a wide range of target groups.

The company, based in Leipzig, includes well-known online travel agencies such as ab-in-den- and


Your tasks:

  • Consultation and support of our customers on the topic of travel and vacation booking
  • First point of contact for inquiries from our new and existing customers and direct communication via telephone and email
  • Support customers in booking vacation trips and suitable tourist additional services (including rental cars and travel insurance)
  • Booking and recording of travel data and travel services in our systems

Your profile:

  • You have a communicative personality with a passion for customer conversations
  • You have a service mentality and customer orientation
  • You have good time and organizational management skills
  • You have PC and internet affinity as
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