Front Desk Receptionist/customer Service - Oak Lawn, United States - Women's Care Group

Description

Are you enthusiastic about contributing to women's health by ensuring smooth front-end operations? Become a part-time Front Desk Receptionist at our physician-owned OB/GYN practice.

We're looking for a meticulous professional with a background in women's health to assist us in upholding our commitment to delivering outstanding care.

• Welcome and check in patients, ensuring accuracy of demographic information and updating necessary forms.
• Collect co-payments and outstanding balances, and schedule appointments.
• Provide attentive service to patients, facilitating prepayments and ensuring all required forms are signed and updated.
• Maintain electronic medical records (EMR), promptly updating patient demographics and information.
• Prioritize issues and updates affecting patient flow during visits.
• Communicate effectively with patients in the waiting room, managing expectations and notifying them of any delays.
• Efficiently check out patients, schedule follow-up appointments, and provide necessary information.
• Assist patients with appointments outside the office and facilitate medical records transfer.
• Scan daily records and files into the EMR system.
• Prepare schedules and documentation for the next business day, including insurance verification and patient notifications.
• Ensure the lobby and front office are prepared for opening and verifying cash drawers.
• Complete daily closeout procedures, reconciling schedules and deposits, and tidy up the lobby before locking the office.
• Must be able to float between our two offices, located in Oak Lawn and Orland.

• Ability to communicate effectively and work in a fastpaced team environment.
• Willingness to assume additional responsibilities over time.
• Experience learning and using multiple systems.
• EMR experience required.
• Bilinqual skills are a plus

• Oak Lawn, IL 60453: Relocate before starting work (required)