Customer Service Representative - Fulshear, United States - Jay Moyer - State Farm Agent
Description
Benefits:
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jay Moyer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customerfocused, needsbased review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problemsolving
BENEFITS:
- Salary pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off
- Valuable careerbuilding experience
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