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Ann Arbor

    Team Lead - Ann Arbor, United States - Sweetwaters Coffee & Tea

    Sweetwaters Coffee & Tea
    Sweetwaters Coffee & Tea Ann Arbor, United States

    3 weeks ago

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    Description


    Job descriptionSweetwaters Coffee & Tea is looking for Team Leads/Shift Leads that enjoy working with people, leading a team, and making coffee, espresso, and tea beverages.

    We are an established, premium coffeehouse brand that was founded in Ann Arbor and has been operating successfully for over 29 years.

    This Sweetwaters is conveniently located inside of the beautiful University of Michigan Student Union adjacent to the glass atrium and easy access to West Quad dormitory.


    Responsibilities:
    Build sales through excellent product execution, guest service, and team management.
    Ensure coffee, tea, and espresso drinks are correctly and efficiently prepared to Sweetwaters standards.

    Encourage and guide the team to meet marketing & sales goals during every shiftAbility to lead the team on guest service, training, product quality, merchandising, cleanliness, and food safetyProvide friendly, accurate, and efficient guest service.

    Execute accurate and proper cash handling procedures.
    Ensure the cafe is clean, organized, and inviting at all times.
    Maintain and communicate your knowledge of the coffee, teas, and other products offered at Sweetwaters.

    Supports GM in preparing and submitting weekly ordersSupports GM in completing the monthly inventory counts and mark-out trackingRequirements:Food service experience.

    Proven sales experience.
    Must enjoy working with people, be able to multi-task, and work in a busy, fast paced environment.

    Must have strong guest service skills, be friendly, accurate, and efficient, enjoy drinking coffee or tea, and be passionate about qualityMust be available weekends.

    Must be available at least 15 hours/week and have some weekend availability.
    Loves to laugh and work in a positive environment.
    Ability to lift and or move up to 50 lbs.


    Preferred Experience:
    Supervisory experience

    Leadership experienceEducation:
    High school or equivalentTraining OfferedManagement training offered to qualified candidates.
    Compensation & Benefits $16-$17 per hour* *Hourly rate includes tips. Minimum 15 hours per week.
    Brewed coffees, teas, and Cold Brews are a perk during shiftsOpportunity for professional advancement in our growing company.#J-18808-Ljbffr
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