Support Staff - Laguna Beach, United States - California Detox

Description

• Follow California Detox's policies, procedures, and protocols.
• Types and performs data entry as needed for communication purposes.
• Organizes and upload documents to client files. (if applicable)
• Conforms to all necessary quality assurance standards.
• Drug tests clients effectively according to California Detox Waived Testing procedures.
• Greets scheduled visitors and coordinates to appropriate area or person.
• Follows up with facility rules and expectations, helps clients comply with contracts.
• Organizes California Detox's cleaning supplies and materials.
• Makes copies of printed materials.

• Assess Clients for detoxification systems and performs all necessary documentation regarding clients (ie: rounds q 30m, vitals)
• Communicates effectively Program Director about Treatment Technician competency and completion of job duties and responsibilities.

• DEPENDABILITY - Employee can be counted on to complete assigned tasks in a timely manner with little supervision. Accepts responsibility when necessary to see that the job gets done.
• ATTENDANCE AND PUNCTUALITY - Is prompt and on time for work, assignments and meetings. Notifies supervisor prior to lateness or absence. Understands that excess absences pose a hardship on other employees.
• JOB SKILLS AND KNOWLEDGE - Employee completes all chart related documents and correspondence for assigned clients in a timely manner.
• QUANTITY AND QUALITY OF WORK - Cares about the quality and accuracy of work being produced. Accepts responsibility for completing job tasks. Uses time productively and efficiently.
• ATTITUDE - Demonstrates a cooperative, positive, and enthusiastic attitude toward fellow employees, clients and visitors. Maintains a positive attitude in carrying out assignments and is helpful and courteous to fellow employees.
• CONFIDENTIALITY - Know and follows confidentiality law and procedures at all times.
• COMMUNICATION SKILLS-Is effective in written and oral expression. Demonstrates proper telephone etiquette and able to communicate easily with clients, referral sources, and visitors in an appropriate manner. Relates to clients and co-workers in a respectful and professional manner.
• CONDUCT - Conducts one's self in a manner consistent with the agency's code of ethics and code of conduct. Shows professionalism in office setting.
• FLEXIBILITY / HANDLING EMERGENCIES - Responds well to changing situations or routines. Handles crisis situation calmly and professionally.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Individual is knowledgeable of and enforces California Detox's policies, procedures, and protocols.
• Individual is proficient in typing and performing data entry as needed for communication purposes
• Individual can organize and upload documents to client files. (if applicable)
• Individual conforms to all necessary quality assurance standards.
• Individual is efficient and follows California Detox's Waived testing procedures when performing drug tests on clients.
• Individual greets scheduled visitors and is efficient in coordinating to appropriate area or person.
• Individual is consistent on following up with facility rules and expectations and helps clients comply with contracts.
• Individual participates in limited paraprofessional counseling activities, under direct supervision.
• Individual is able to maintain a clean and orderly facility.
• Individual is efficient in using printers and making copies.
• Individual is thorough and consistent in "Observing and Reporting" for overall client care
• Individual can Perform all necessary documentation regarding clients.
• Individual assesses all Clients for any detoxification symptoms.
• Individual has effective Communication with Program Director about Treatment Technician competency and completion of job duties and responsibilities.

• Has a high school diploma or GED
• Licensed, Certified, or Registered Drug and Alcohol Technician or Counselor, with a certifying organization recognized by DHCS

• Has CPR and First Aid certifications
• RADT1 at time of hire.

• Passes mandatory health and drug screen
• Has had a tuberculosis (TB) test 60 days prior to hire or at minimum 7 days after employment.
• Completes and passes annual TB testing.

• An acute understanding of counseling and other treatment procedures for alcoholism and drug addiction related problems.
• A knowledge of regulations concerning alcoholism and drug addiction treatment.
• Working knowledge of alcoholism and drug addiction and treatment procedures for such illness.