Dental Patient Services Representative - Flushing, United States - Charles B. Wang Community Health Center

Charles B. Wang Community Health Center

Verified Company

Flushing, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Responsibilities:

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Welcome patients warmly upon arrival, facilitate the check-in and check-out process and provide direction or assistance as needed

Assist with registration process and enter all information into the Electronic Medical Record (EMR) system with attention to detail
Answer professionally to incoming calls, providing courteous assistance and accurate information to callers
Schedule patient appointments effectively to ensure smooth service operations
Verify patient insurance coverage and eligibility, accurately documenting insurance information in the EMR system and communicating any relevant details to patients
Assess and collect payment based on Health Center's policy and procedure
Maintain confidentiality and compliance with privacy regulations
Perform other unitspecific duties as assigned

Minimum Qualifications:

High school diploma or equivalent; Associate degree preferred
Previous experience in dental office, healthcare setting or customer service role preferred
Strong computer skills required, with proficiency in electronic medical record systems considered a plus
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask effectively
Knowledge of medical terminology, dental coverage and insurance procedures is a plus
Bilingual in English/Chinese highly preferred

Compensation and Benefits:

Salary: $40, ,000.00 per year
Medical insurance
Employerpaid dental, vision, disability and life insurance
403(b) retirement savings plan
Flexible spending accounts for transit, parking, health and dependent care
Paid time off (28 days for the first year of employment)
Employee Assistance Program
Tuition reimbursement for eligible employees, and
The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program