Customer Service Representative - North Long Beach, United States - Victoriam Management Inc.

Victoriam Management Inc.

Verified Company

North Long Beach, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Victoriam Management Inc. is a rapidly growing sales and customer enrollment firm that connects members of the community to affordable communication services. Our customer service and sales team provides coaching and training to review promotional and problem-solving techniques: understanding buyer psychology, high-quality customer service, and building self-confidence in sales and public speaking skills.

We are searching for an enthusiastic and passionate Customer Service Representative to capture an audience's attention and generate maximum revenue by using a personal approach.

The Customer Service Representative position is vital to delivering top-notch customer service and driving client satisfaction by promoting and selling our client's services.

The ideal Customer Service Representative will be consultative, influential, detail-oriented, and must be ready to work in a fast-paced work environment.

Customer Service Representative Responsibilities:

Present products and services to new and existing customers
Use company leads and systems to identify and develop new avenues of sales opportunities
Effectively close sales in designated territories by building and maintaining relationships with new and existing customers
Set sales and gross margin goals for the territory
Develop and implement sales programs, drive, and support our client's primary focus on account growth
Prepare sales presentations, proposals, contracts, activity reports, sales goals, closings, and followups with the sales team
Monitor industry trends to identify emerging markets and develop plans to expand revenue
Participate incompany training for team building, mentorship, and development of the latest sales trends from field and industry research
Ensure customer feedback to sales management regarding products and enhancements

Customer Service Representative Qualifications:

13 years experience as an account manager preferred
Excellent presentation and persuasive skills with the drive to continuously improve customer satisfaction and sales performance
Coachable and highly enthusiastic mindset
Communication, negotiation, organization, and problemsolving skills
Outgoing and comfortable working in a customerfacing environment to generate new business

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Pay:
$ $1,200.00 per week

Benefits: