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    Lead Technician - Irving, United States - Holt Cat

    Holt Cat
    Holt Cat Irving, United States

    3 weeks ago

    Default job background
    Description
    Shop Lead Technician position -Generally has more than 6 years of experience and/or demonstrated job-relevant knowledge/skills. A Lead Technician has a broad knowledge of the field's standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting, and requires no supervision.


    Essential Functions:

    • Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his/her supervisor
    • Models and reinforces company policies/practices to ensure that work is performed in alignment with the company's mission, vision, and values and collaboration with other Holt functions
    • Achieves labor sales and utilization expectations as set by supervisor/manager to ensure team revenue targets are met
    • Performs job duties of a Service Supervisor during periods of his/her absence
    • Troubleshoots and diagnoses equipment malfunctions and failures
    • Provides quality control/assurance inspections of completed tasks
    • Disassembles and assembles machine components to manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized tooling
    • Rebuilds, repairs, reconditions, and maintains equipment and components
    • Demonstrates good customer relations and support; communicates customer needs to shop management
    • Plans and controls cost of repair jobs
    • Completes parts orders and identifies parts for return
    • Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
    • Maintains all equipment and work areas - keeps in good, clean, and orderly condition
    • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
    • Works overtime as required by workload and customers' needs
    • Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
    • Performs other duties as assigned

    Knowledge, Skills, and Abilities:

    • Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance
    • Proficient with current computer software, related hardware, and machine electronic systems
    • Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
    • Operation and control skills - Controlling operations of equipment or systems
    • Equipment selection skills - Determining the kind of tools and equipment needed to do a job
    • Ability to operate a forklift and an overhead crane
    • The ability to quickly and repeatedly operate the controls of a machine or a vehicle to the exact position
    • Ability to operate hand tools, power tools, pneumatic tools, and equipment used in a mechanical repair
    • The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
    • The ability to read, write, and understand information
    • The ability to listen to and understand information and ideas presented through spoken words and sentences

    Additional Requirements:

    • Owns a large and complete assortment of appropriate hand tools and may have some specialized tools

    Education and Experience:

    • More than 6 years of work-related skill, knowledge, or experience is preferred
    • High school diploma or equivalent preferred

    Travel:

    • Some travel may be expected for this position

    Physical Requirements:

    • Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
    • Frequently moves materials or equipment weighing up to 50 pounds
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